Desktop Support Technician jobs in United States
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TEKsystems · 7 hours ago

Desktop Support Technician

TEKsystems is a leading provider of business and technology services, and they are seeking a Desktop Support Technician to support a global leader in the Aerospace and Defense industry. This role focuses on providing technical assistance to ensure reliable daily operations and timely resolution of IT issues for Collins Aerospace employees.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Provide hands-on desktop support for local end-users
Troubleshoot and resolve hardware and software problems
Configure and deploy new hire workstations
Manage and resolve ServiceNow support tickets
Deliver remote support using Bomgar
Perform imaging and deployment of Windows systems
Maintain high levels of professionalism and customer service

Qualification

Desktop supportWindows operating systemsHardware setupRepairActive DirectoryServiceNowBomgarCustomer service mindsetCommunication skills

Required

Strong background in desktop support and troubleshooting
Proficiency with Windows operating systems and imaging tools
Experience with hardware setup, repair, and replacement
Ability to support end-users in a fast-paced environment

Preferred

Experience with Active Directory
Familiarity with ServiceNow and Bomgar
Strong communication skills and a customer service mindset

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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Company data provided by crunchbase