GM Financial · 15 hours ago
Business Systems Administrator III
Charlotte, NC
Full-time
Hybrid
Senior Level
6+ years expGM Financial is a strategic team that focuses on sourcing, contracts, and supplier relationships. The Business Systems Administrator III will own the Coupa Spend Management platform, optimizing procurement processes and ensuring compliance while collaborating with global stakeholders.
Finance
Responsibilities
Serve as the primary functional owner of Coupa for Procurement
Lead configuration and administration of procurement-related modules, including Requisitioning, Catalogs, Punchouts, Sourcing, Contracts, and Supplier Management
Design and maintain approval workflows, buying channels, policies, and controls aligned with procurement governance
Oversee catalog strategy, supplier enablement, pricing accuracy, and content refresh cycles
Partner with Strategic Sourcing, Category Management, and Procurement Operations to translate business strategy into Coupa-enabled processes
Continuously improve Procure-to-Pay (P2P) workflows to increase compliance, efficiency, and user experience
Drive standardization and best practices across regions, categories, and business units
Identify automation opportunities and lead configuration-based enhancements
Act as senior escalation point for Coupa-related procurement issues and enhancements
Lead cross-functional collaboration with Finance, AP, IT, and external partners
Influence stakeholders through data-driven insights and system expertise
Provide guidance and mentorship to junior analysts or administrators
Responsible for after hours and/or weekend support when needed
Develop and maintain procurement dashboards and reports for spend visibility, savings tracking, and compliance
Monitor system usage, off-contract spend, and supplier performance
Support internal controls, audit requirements, and procurement policy enforcement
Establish and maintain governance models for system changes and enhancements
Lead procurement workstreams for Coupa upgrades, new module implementations, and global rollouts
Partner with IT on ERP integrations and data flows (e.g., supplier, item, and contract data)
Manage UAT, change management, and release communications
Own documentation, SOPs, and configuration standards
Design and deliver procurement-focused training programs for buyers, requesters, and suppliers
Drive user adoption and continuous improvement through feedback loops
Support onboarding of new procurement users, categories, and suppliers
Qualification
Required
6+ years of experience in procurement systems, P2P, or procurement operations
4+ years of hands-on Coupa administration and configuration experience
Deep understanding of procurement lifecycle, sourcing, contracting, and supplier management
Proven experience partnering with senior procurement stakeholders
Bachelor's degree in Supply Chain, Business, Finance, or Information Systems
Preferred
Coupa Certified Professional or Advanced Administrator certification
Experience supporting global or multi-entity procurement organizations
Experience with ERP integrations (SAP, Oracle, NetSuite, Workday)
Strong reporting, analytics, and data governance experience
Company
GM Financial
GM Financial is the captive finance company and a wholly-owned subsidiary of General Motors Company.
5001-10000 employees
H1B Sponsorship
GM Financial has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (91)
2023 (86)
2022 (81)
2021 (55)
2020 (50)
Funding
Current Stage
Late StageTotal Funding
unknown2010-09-29Acquired
Leadership Team
Katie DeGraaf
Senior Vice President, OnStar Insurance, Product & Telematics
Ross Reichardt
Chief of Staff; General Motors Insurance
Recent News
2025-11-12
2025-11-04
2025-10-10
Company data provided by crunchbase