LAZ Parking · 13 hours ago
Director of Operations - Health Services - Cleveland, Ohio
Cleveland, OH
Full-time
Onsite
Director/Executive
$90K/yr - $100K/yrLAZ Parking is the fastest growing and largest privately held parking company in the country, committed to employee-focused leadership. The Director of Healthcare Services will oversee financials and operations to ensure effective parking management while fostering a positive work environment and supporting operational teams.
CommercialCustomer ServiceEventsParkingResidential
Responsibilities
Lead, mentor, and develop the staff to achieve annual and periodic goals
Foster a collaborative and productive work environment consistent with the LAZ culture of People First
Develop career paths and succession plans for all high-potential employees and pathways to improvement for sub-standard performers
Develop and implement strategies to improve operational efficiency with the objective of generating continuous improvement of the operations
Assess current administrative processes and identify areas for improvement
Assist with business development, proposals, presentations and transitions of new accounts
Generate and adhere to annual budgets, maximizing revenue and controlling expenses consistent with internal and client standards for all operations under your purview
Define, maintain, and distribute financial reports to in accordance with internal and client expectations
Create, review, update, and establish accountability of all Standard Operating Procedures
Ensure adherence to legal and regulatory requirements
Implement and manage technology solutions as provided by regional and corporate support
Stay current with emerging technologies and best practices in administrative services toward the achievement of annual and periodic goals/requirement
Develop and maintain client relationships to ensure business retention and optimize new business opportunities
Serve as a liaison to all stakeholder groups and communicate with local police and emergency management teams as required
Provide professional and exemplary customer support in all interactions
Facilitate effective communication and collaboration across both internal and external customers
Coordination and facilitation of LAZ business accounts, inclusive of regulatory licensing requirements
As assigned by local, regional and corporate leadership
Willingness to work in the elements – heat, wind, snow, rain, etc
Ability to lift, push and pull at least 50lbs
Ability to stand, walk and run for extended periods of time
Ability to bend, stoop, squat and lift frequently throughout a shift
Qualification
Required
Be reliable to maintain a high level of confidentiality and professionalism
Provide excellent organizational skills
Possess analytical and detail-oriented thinking
Be adept in Microsoft Excel/Word platforms
Possess the financial acumen commensurate with budget development and the ability to read, analyze and generate responses to financial Profit & Loss statements
Demonstrate the ability to effectively communicate oral and written detailed information to clients, staff and internal leadership
Properly identify priorities to meet simultaneous deadlines
Ability to work beyond standard schedule as required
Willingness to work in the elements – heat, wind, snow, rain, etc
Ability to lift, push and pull at least 50lbs
Ability to stand, walk and run for extended periods of time
Ability to bend, stoop, squat and lift frequently throughout a shift
Benefits
Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.
Smoking Cessation Program
Company
LAZ Parking
A Hartford, Conn.-based provider of parking management services
Founded in 1981
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Harvest Partners Structured Capital
2015-09-22Private Equity
Leadership Team
Jeff Karp
President & Co-Founder
Jason Bendett
Deputy CFO
Recent News
Company data provided by crunchbase