Vitable Health · 10 hours ago
Clinical Supervisor - Telehealth
United States
Full-time
Remote
Senior LevelVitablehealth is a health benefits platform focused on improving healthcare access for uninsured and underinsured Americans. They are seeking a Clinical Supervisor to support providers, ensure high-quality care, and optimize clinical operations within their telehealth services.
Health CareHealth InsurancePrimary and Urgent Care
Responsibilities
Provide high-quality, evidence-based primary care via telehealth
Practice at the top of license while modeling clinical excellence and professionalism
Maintain timely, thorough documentation aligned with Vitable standards
Serve as a clinical role model for best practices
At least 1 clinical supervisor is expected to be on shift during clinical hours of operation to provide escalation coverage, provider support, and operational continuity
Cover asynchronous visits and clinical escalations as part of the core clinical admin team
Serve as a clinical escalation point for complex cases, safety concerns, or scope questions
Support real-time provider questions and decision-making during coverage hours
Identify clinical, operational, and technical issues impacting care delivery, provider experience, or patient safety and propose solutions
Partner with CCO, operations to implement solutions, including workflow changes, SOP updates, template revisions, training, or tooling improvements
Help establish and maintain a QA program
Conduct chart reviews, audits, and quality monitoring aligned with internal standards and external partner/funder expectations
Identify patterns of risk, variation, or inefficiency and translate them into quality improvement (QI) initiatives
Support development of standardized templates, protocols, and training to reinforce evidence-based care
Serve as a Pod Lead for a group of clinicians
Provide mentorship, coaching, and structured feedback to support clinical growth and performance
Support onboarding of new clinicians and ensure consistency as headcount scales
Partner with supervisors and leadership on performance management and professional development
Contribute to clinical policies, SOPs, and service-line development as needed
Help define provider competencies across services
Focus on individual strengths while partnering with other team members or vendors to cover complementary skill sets
Serve as a bridge between frontline clinicians and operations/product teams, bringing real-world clinical insights into scalable workflows, SOPs, and tooling
Play a key role in the upcoming EMR transition, contributing clinical input into templates, order sets, clinical decision support, workflows, and provider training
Qualification
Required
Active, unrestricted clinical license (NP, PA, or MD/DO) with multi-state licensure strongly preferred
Experience practicing in primary care and telehealth environments
Demonstrated interest or experience in clinical leadership, QA, operations, or health-tech collaboration
Strong understanding of evidence-based medicine and clinical risk management
Comfort navigating ambiguity and building systems in a fast-growing organization
Excellent written and verbal communication skills
Preferred
Prior experience serving as a pod lead, supervisor, or clinical mentor
Experience working at a startup
Familiarity with asynchronous care models
Exposure to quality measurement, audits, or value-based care concepts
Benefits
100% Silver Plan + Full Medical Coverage
Dental and Vision Coverage
401(k) and Life Insurance
Access to Vitable’s Primary Care membership
Unlimited PTO
Remote-first culture with a supportive team
MacBook and any other gear you need
Home office setup stipend
Competitive equity package
Company
Vitable Health
Vitable Health offers primary care and mental health services through membership.
Founded in 2020
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$24.8MKey Investors
Cherryrock Capital,First Round CapitalFirst Round CapitalOpen Opportunity Fund,SoftBank
2024-07-19Series A· $16M
2021-10-27Seed· $7.2M
2020-10-21Pre Seed· $1.6M
Leadership Team
Joseph Kitonga
Founder
Recent News
Business Wire
2025-12-09
Morningstar.com
2025-10-15
Company data provided by crunchbase