Leap · 18 hours ago
General Manager: POSSE
New York, NY
Full-time
Onsite
Senior Level
$75K/yr - $90K/yrLeap is a company focused on delivering insight-driven retail experiences through its platform. They are seeking an innovative and results-driven General Manager for their boutique on Bleecker St., responsible for driving sales, enhancing customer interactions, and developing a high-performing team.
Brand MarketingE-CommerceRetailRetail Technology
Responsibilities
Lead with a strategic mindset, developing and executing plans that drive sales, enhance customer interactions, and strengthen community ties
Recruit and develop a high-performing team through thoughtful hiring, coaching, and performance management
Foster a collaborative, goal-oriented environment by setting clear expectations and leading by example
Use knowledge of community events and networking opportunities to drive store traffic, client engagement, and brand awareness
Partner with neighboring stores and execute impactful in-store activations to grow the customer base and elevate the brand presence
Ensure brand standards are met across all areas of store operations, including visual merchandising, cleanliness, inventory management, and shipment processing
Manage daily operations such as opening/closing procedures, team scheduling, and payroll accuracy
Qualification
Required
Proven experience in retail or customer service, ideally within boutique, premium, or lifestyle brands, with a passion for delivering exceptional customer experiences and cultivating long-term client relationships
Strong business acumen with the ability to interpret key performance metrics, identify trends, and adapt strategies to drive store performance and profitability
Demonstrated ability to deliver personalized service and build authentic client connections that reflect the brand's values and enhance loyalty
Lead a proactive talent strategy through recruiting, networking, and succession planning to build strong pipelines and ensure long-term team stability
Ensure operational excellence across scheduling, payroll, inventory management, visual standards, and policy compliance to drive consistent store performance
Proficiency with digital tools such as Shopify, Endear, Slack, and Google Workspace to support business operations, client engagement, and team communication
Flexible availability, including evenings, weekends, holidays, and occasional travel as needed
Ability to actively lead on the sales floor, including standing, walking, using ladders, and lifting up to 50 lbs
Must be 18+ years of age
Benefits
Unlimited PTO (blackout periods apply)
Commission Eligible
Healthcare benefits (medical, dental, vision)
Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave)
Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement)
Employee Assistance Program
Employee discount + wardrobe allotment for participating Leap brands
Company
Leap
Leap develops a retail platform that enables brands to deploy stores and accelerate growth.
Founded in 2018
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$109.47MKey Investors
DNX Ventures,Tribeca Venture PartnersBAM Elevate,Costanoa VenturesBAM Elevate
2025-01-17Series Unknown· $20M
2023-05-24Series Unknown· $15M
2021-12-20Series B· $50M
Leadership Team
Amish Tolia
CEO & Co-Founder
Shinji Kuwayama
CTO
Recent News
2025-12-17
2025-11-20
Company data provided by crunchbase