Empire Cat · 1 day ago
Sales Manager - Technology Solutions
Mesa, AZ
Full-time
Onsite
Mid, Senior Level
$117K/yr - $199K/yrEmpire Cat is a leading provider of technology solutions, and they are seeking a Sales Manager to lead and manage their Product Support Sales personnel. The role involves developing sales strategies, overseeing sales activities, and ensuring client satisfaction while managing the sales team effectively.
Construction
Responsibilities
Manage all product support sales activity. Oversee, review, and approve as necessary, all sales proposals
Manage Empire’s Product Support Sales Representatives. Hire, train, develop, supervise, and motivate salespeople to meet the requirements set forth by Product Support Management. Conduct performance appraisals on all salespeople
Develop, promote, and cultivate Client Optimization in all aspects of the Sales Teams responsibilities
Working with the assigned sales team, develop and communicate the annual sales forecast to Leadership
Establish goals and objectives for Product Support Sales Team. These goals should include sales objectives and short-term and long-term strategic initiatives
Maintain client goodwill. Assist PSSR’s and Empire in establishing good client rapport and satisfaction. Develop and implement new processes where needed to ensure empire is satisfying client needs and expectations. Work with and coach PSSR’s with client relation issues
Working with Leadership and Marketing, actively participate in the development and deployment of product support marketing programs, advertising, and promotion materials which support the annual Product Support business plan and targeting specific machine groups and clients
Assist leadership in the annual review of sales territory to ensure all clients are covered by either marketing support, ISR’s, or PSSR’s
Maintain communications with the General Manager of Product Support Sales and other salespeople. Maintain positive and productive factory/dealer relationship
Create an environment of ownership and personal accountability where each person is responsible and accountable for their performance
Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards
Assign sales accounts and/or territories
Assist the Credit Department on COD clients and credit problems
Responsible for the management of merchandising Empire product support capabilities and integrate the product support plan with other functional areas. Promote and merchandise assigned parts/service products in a professional manner. Work with the Marketing Department to develop and implement merchandising programs. Assist in developing sales promotions to sell our products
PSSR compensation plans are designed to enhance and meet Empire’s goals. Manage all product support sales marketing incentives and initiatives
Control expenses in the Product Support area
Process inquiries and quotations
Work within and promote corporate values
Qualification
Required
Must have professional interpersonal skills to positively assist clients, direct employees, and consummate sales transactions
Must have a working knowledge of Caterpillar and competitive construction equipment product line, including model designations and equipment application and be able to comprehend equipment specifications, price lists, catalogs, industry publications and reference material
Must have organization skills sufficient to complete work assignments on schedule
Must have mathematical skills sufficient to perform common calculations quickly and accurately
Must have effective, pleasant verbal communications skills
Must have proven sales skills in the product support marketplace
Consistent attendance
Proof of high school diploma or General Education Degree (GED)
Bachelor's Degree in Business or related field and/or equivalent experience
Extensive experience supervising a skilled work group
Working knowledge of and experience using personal computer software such as Windows and Excel
Mechanical aptitude sufficient to relate to mechanical applications and failures
Must be able to communicate (speak, read, comprehend, write) in English
Company
Empire Cat
MORE THAN GREAT MACHINES® Empire Southwest is a top authorized Caterpillar® dealer for heavy equipment and power generation throughout Arizona, Nevada, and Southeastern California.
Founded in 1950
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
J
Jack Whiteman
Founder
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