BoldAge PACE · 9 hours ago
Executive Director
Crestwood, IL, US
Full-time
Onsite
Lead/Staff, Director/Executive
3+ years expBoldAge PACE is dedicated to enhancing the quality of life for seniors through personalized care. The Executive Director will oversee the operational, financial, and regulatory performance of the PACE organization, ensuring alignment with the company's core values and promoting high-quality care and program growth.
Hospital & Health Care
Responsibilities
Incorporate the organization’s values, mission and promise into the program’s culture, policies, procedures, and day-to-day operations
Responsible for the oversight and administration of the PACE Organization in all aspects of operations, financial alignment, regulatory compliance, and program growth
Oversee quality improvement and compliance processes to ensure impeccable commitment to quality PACE services. Promote a culture of continuous quality improvement throughout the organization that focuses on data-driven decision making, process improvement, and best practices. Promote a culture that strives to exceed expectations
Maintain active, comprehensive, and effective utilization management systems including data tracking, active interdisciplinary team review, and on-going process improvements. Promote creativity in promoting systems to improve utilization rates while maintaining quality services
Ensure thorough understanding of, respect for, and adherence to established participant rights by all staff, contractors, vendors, participants, and visitors
Communicate with, listen to and interact with participants and their families / caregivers, staff and all stakeholders on a regular basis. Ensure transparency, collaboration, and understanding of the program’s goals and expectations
Ensure a deep understanding of the participant population and the program’s ability to meet their needs among all staff and contractors
Ensure that the job responsibilities, authorities and accountability of all staff are defined and understood. Ensure that all personnel are assigned duties based upon their education, training, competencies, and job descriptions
Maintain a people-first culture through highly effective human resource procedures and a culture of support, transparency, and appreciation for all staff. Ensure staff engagement, productivity, and retention
Promote staffing education and competency monitoring procedures to ensure high quality services to participants
Promote and ensure diversity and inclusion throughout the organization that celebrates each individual and fosters deep respect and collaboration
Direct, supervise and evaluate the performance of direct reports
Performs the duties of Operations Manager/Director as needed. Performs the duties of other IDT members based on professional licensing, competencies, and experience as needed
Responsible for maintaining compliance with all State and Federal program requirements, obtaining and maintaining certification under Centers for Medicare and Medicaid Services (CMS) as well as any other State and Federal law and rules pertaining to PACE. Ensure an approach toward regulatory requirements as the “baseline” and promote the expectation to exceed these baselines
In collaboration with the Medical Director, monitor medical and specialty services utilization to ensure provision of quality care to participants. Actively manage and oversee contracted providers to ensure compliance and continuously increase quality of services
Direct and actively participate in marketing, public relations, and enrollment processes to ensure continued and sustainable census development
In collaboration with the Board and Executive Leadership Team, develop and implement a creative, action-oriented strategic plan to promote excellence and continued program growth
Responsible for establishing and maintaining liaison relationships and communication with facility staff and services, with support services and community resources, and with participants
Responsible for the development of the annual operating and capital budget in collaboration with financial services and meeting projected financial benchmarks
Recommend, revise, and implement operational policies, procedures and protocols for direct participant care and support services emphasizing a people-first approach that aims to exceed expectations
Ensure the development and implementation of an infection prevention and control program
Oversee operational compliance with Occupational Safety and Health Administration (OSHA) regulations and agency policies and procedures, ensuring a safe and clean environment for staff and program participants
Protect privacy and maintain confidentiality of all company procedures and information about employees, participants, and families
Participate in continuing education classes and any required staff and training meetings
Maintains professional affiliations and any required certifications
Ensure that all personnel are assigned duties based upon their education, training, competencies, and job descriptions
On a rotational basis, provide evening and weekend on-call administrative coverage
Perform additional duties as required, maintaining a flexible, mission-driven approach that supports the success and adaptability of the entire team
Qualification
Required
A baccalaureate degree in health care administration, business administration, nursing, public health, social work, or related human services field
A minimum of three (3) years of experience as an administrator in a human and/or health care services operation
A minimum of one year's experience working with the elderly population
Must have reliable transportation, a valid driver's license, and the minimum state required liability auto insurance
Be medically cleared for communicable diseases and have all immunizations up to date before engaging in direct participant contact
Pass a comprehensive criminal background check that may include, but is not limited to, federal and state Medicare/Medicaid exclusion lists, criminal history, education verification, license verification, reference check, and drug screen
Preferred
Master's degree in health care administration, business administration, nursing, public health, social work, or related health/human services field
Professional license and/or certification (NHA, RN, LSW/MSW, PT, OT, RT, RD)
Management experience in a PACE organization, start-up program, accountable care organization, and / or health insurance plan
Benefits
Medical/Dental
Flex Time Off
401K with Match*
Life Insurance
Tuition Reimbursement
Flexible Spending Account
Employee Assistance Program
Company
BoldAge PACE
BoldAge PACE is helping older adults live meaningful, independent lives with grace and dignity.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mary Austin
Chief Executive Officer
Recent News
Business Wire
2025-11-04
2025-08-26
2025-08-25
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