Jimbo's · 5 days ago
COUNTER SHIFT LEADER (43321)
04 4S RANCH - SAN DIEGO, CA 92127
Full-time
Onsite
Mid Level
$21/hr - $26.50/hrJimbo's is a company focused on providing excellent customer service through strong leadership and team-building skills. The Counter Shift Leader will oversee Deli Counter operations, assist customers, supervise staff, and ensure a high level of customer satisfaction while maintaining a clean and safe working environment.
Retail
Responsibilities
Perform all Counter Clerk duties as well as additional supervisory duties listed below
Proactively assist customers within the guidelines outlined in our Customer Service Standards and ensure that the Deli Counter Staff are doing the same
Represent Jimbo’s and store management assume ownership of Deli Counter operations and represent Jimbo’s in the absence of Deli Counter management
Maintain a clean and safe working environment according to Health Department regulations
Assist with key human resource functions by enforcing all store/department policies, minimizing overtime, training new staff members, monitoring staff breaks, and completing documentation in a timely manner (i.e., one on one meetings, feedback for performance evaluations, disciplinary actions, and terminations)
Supervise duties of counter staff, including minimizing overtime, monitoring staff breaks and keeping staff productive during slow periods
Assist Counter Manager in department development and succession training
Assist Counter Manager with inventory and ordering, and in the proper recording of in-store purchases
Monitor credits, spoilage and shrink through effective organization, rotation and follow through
Ensure all products meet quality standards through proper labeling, rotation, cleanliness, sanitation, and hygiene, and by only selling fresh product
Oversee special orders to ensure they are taken care of appropriately and in a timely manner
Assist other team members in achieving the goals of the department and the store
Know store layout/product location to refer the customer to the appropriate aisle when asked
Maintain clean and neat appearance in compliance with Dress Code policy
Use knives, slicer, and all other equipment properly
Adhere to and enforce all Deli and store policies as outlined by the Deli Management, Staff Member Handbook, and Injury an Illness Prevention Plan
Qualification
Required
Previous food service experience
Understands the importance of the handling of allergen containing products
Excellent customer service, communication, and organizational skills
Leadership and team-building skills with the ability to coach, motivate, supervise, delegate, and constructively address performance issues
Capable of handling several tasks at once, and able to tolerate significant levels of stress
Friendly and outgoing personality
Ability to understand, follow, and enforce Department of Health regulations, and obtain a Food Handler's Certificate within 10 days of employment
Ability to travel and/or transfer to other store locations
Ability to lift and carry up to 50 lbs throughout any assigned shift unassisted
Ability to stand and walk for extended periods of time
Ability to climb and balance on a step stool/ladder
Ability to stoop, kneel and crouch
Ability to sustain repetitive arm and hand motion
Benefits
Medical, Dental, & Vision insurance packages - FT employees
401k plan – Employer matching
Paid time off accruals
20% Employee discount
Free Box Items for employees
Performance reviews (30-day, 6-month, Annual)
Quarterly Bonus*
Happy Hour Bonus*
Birthday Bonus*
Company
Jimbo's
We do the right thing by providing the highest quality organic and natural foods. Fresh. Local. Organic. Home of the Plastic-Free Water Aisle.
Founded in 1984
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Justin Jackson
Chief Operating Officer
Company data provided by crunchbase