Perficient · 8 hours ago
Salesforce Senior Technical Slack Architect
Perficient is a global AI-first consultancy seeking a senior Salesforce Architect with deep expertise across the full Salesforce platform and specialized experience implementing Slack. This role will lead transformation projects to deliver Slack-first, AI-enabled selling experiences, guiding customers through visioning, solution design, implementation, and adoption of Slack as the primary interface layer for Salesforce-powered sales motions.
ConsultingInformation TechnologyInternetMarketing
Responsibilities
Serve as the primary Salesforce architect for customer transformation programs
Design end-to-end Salesforce architectures spanning: Sales Cloud, Service Cloud, Platform/Lightning, Integrations & APIs, Data & security models
Ensure architectures scale, follow best practices, and unlock business value across the customer lifecycle
Lead the design of Slack-based user experiences that bring Salesforce data, actions, and workflows directly into Slack
Architect Slack solutions including: Account and opportunity–based channels, Deal rooms and collaboration workspaces, Workflow automation and alerts, Salesforce–Slack integration patterns and governance
Define best-practice patterns for enabling sellers and customer teams to work primarily in Slack, reducing time in the traditional Salesforce UI
Architect Agentforce and AI-enabled workflows embedded in Slack and Salesforce
Design agentic solutions that support: Next-best-action recommendations, Automated follow-ups and task execution, Forecasting and pipeline insights, Context-aware conversational interactions in Slack
Define trust, control, and security patterns for enterprise AI usage
Lead client discovery, visioning, and roadmap sessions for Slack-first Salesforce experiences
Translate business requirements into scalable technical designs
Communicate architectural decisions and tradeoffs to stakeholders at all levels
Guide customers through adoption, change management, and operationalization of new Slack-based workflows
Support pre-sales, proposals, and client solutioning as a senior SME
Contribute to the development of internal assets including: Reference architectures, Implementation playbooks, AI/agentic workflow patterns, Slack–Salesforce governance and security guidelines
Mentor team members and support the growth of Slack and Agentforce expertise across the practice
Qualification
Required
7+ years Salesforce architecture experience across core clouds and platform features
Strong understanding of Sales Cloud, opportunity management, forecasting, and RevOps processes
Hands-on experience delivering Slack + Salesforce integrated solutions in production environments
Practical knowledge of AI, Agentforce, and agentic workflow design in enterprise settings
Experience with Lightning Web Components, Data Cloud, Flow, and platform automation
Strong communication skills and ability to interact confidently with executives and technical teams
Consulting experience leading multi-workstream Salesforce transformations
Working knowledge of core Slack programming languages (Node, Python, Java, Bolt) as well as proficiency with APIs & webhooks
Company
Perficient
Perficient is an IT consulting firm that helps companies adapt their systems to third party software products that use internet.
H1B Sponsorship
Perficient has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (154)
2024 (147)
2023 (156)
2022 (196)
2021 (175)
2020 (223)
Funding
Current Stage
Public CompanyTotal Funding
$65.3M2024-05-05Acquired
2024-01-17Post Ipo Equity· $4.44M
2022-10-17Post Ipo Equity· $5.18M
Leadership Team
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