Dilling: Heating, Cooling, Plumbing & Electrical · 20 hours ago
Customer Service Representative
Charlotte, NC
Full-time
Onsite
Entry Level
$18/hr - $22/hr
1+ years expDilling Heating, Cooling, Plumbing and Electrical is a company based in Charlotte, NC, specializing in HVAC and plumbing services. They are seeking a Customer Service Representative to manage customer interactions, ensure quality service, and promote company offerings.
Construction
Responsibilities
Call customers from prior day for quality check
Call maintenance customers and schedule visits
Call on customer list to offer promotions
Follow up on reviews positive and negative
General inbound customer service
Qualification
Required
Customer Service/Call Center 1 year
Strong attention to details
Conscientious, team player
Desire to help serve customers
Honesty, integrity, quality craftsmanship and a good attitude
Clear background check and drug screen
Must be 18 or older
Preferred
Service Titan experience is a plus
Benefits
Medical, Dental, Vision Insurance
Health Savings Account
Short & Long Term Disability
Company Paid Life Insurance
PTO including vacation and holiday
Matching 401(k) & ROTH IRA
On-going training & development, growth opportunities
Company
Dilling: Heating, Cooling, Plumbing & Electrical
Since 1955, Dilling: Heating, Cooling, Plumbing & Electrical has offered residential and commercial clients quality HVAC, Plumbing & Electrical services throughout Gaston and Mecklenburg County, NC.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase