NEOGOV · 21 hours ago
Sr. Administrative Support Assistant - Planning
City Hall - Lincolnton, NC
Full-time
Onsite
Senior Level
$38K/yr - $57K/yr
5+ years expNEOGOV is a company within the City of Lincolnton seeking a Sr. Administrative Support Assistant for the Planning department. This role involves providing complex administrative support, managing departmental programs, and assisting with public inquiries and meetings.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Greets visitors, citizens, and customers; secures information via telephone or personal contact; selects appropriate materials to answer questions; assists the public with the completion of records, applications, etc.; handles inquiries/complaints from the public in person or by telephone
Manages and coordinates departmental programs as assigned
Prepares and presents information as needed for various types of organizations
Coordinates various schedules for persons and space; transmits information broadly in written and verbal form to coordinate meeting activities
Assists with meetings and takes minutes for various boards and committees representing the City, and is able to work non-traditional work hours for presence at various special events and meetings
Enters a variety of data into computer; verifies statistical and other records for accuracy and completeness; types a variety of documents including correspondence, forms, reports, requisitions, meeting minutes and related documents, etc.; answers routine correspondence
Screens and routes materials according to content of communications; may do research or pull related materials from files
Reviews work for compliance with instructions, spelling, punctuation and basic grammar; proofreads final proof of materials
Performs and assists with updates and information for city website and social media platforms
Maintains inventories and orders supplies; processes incoming and outgoing mail; operates a variety of standard office equipment
Maintains meeting calendars
Performs related duties as required
Qualification
Required
Graduation from high school is supplemented by post-high school course work in Business Management, Computer Science or related field; or an equivalent combination of education and experience
Valid North Carolina Driver's License
Ability to obtain NC Notary Public within one (1) year of employment
General knowledge of standard office practices, procedures, equipment and administrative support techniques
General knowledge of laws, codes and ordinances relevant to department(s) functions
General knowledge of departmental programs and policies
Demonstrated applied skills in Microsoft Office Suite and Publisher; social media and/or website editing
Thorough knowledge of English grammar, punctuation, vocabulary, and spelling
Considerable knowledge of mathematics and general administrative / clerical office work
Ability to prepare reports and graphic materials, evaluate statistical data and present facts and conclusions clearly in written and oral forms
Ability to acquire and apply knowledge of the City policies, procedures, and services of the department to which assigned
Ability to organize work to achieve optimum results and manage work time and priorities
Ability to type accurately at a reasonable rate of speed
Ability to make arithmetical calculations
Ability to follow oral and written instructions
Ability to read and understand detailed and complicated policies, procedures and materials that contain specialized words and phrases
Ability to operate a variety of office equipment to produce complex/technical documents
Ability to establish and maintain effective working relationships with City officials, associates and the general public
Preferred
Five (5) or more years of progressively responsible administrative support experience is preferred
Benefits
Health
Dental
Vision
Short-term Disability
Flexible Spending Account
Group Term Life
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase