Clic · 6 hours ago
Sales Associate/Key Holder
Clic is seeking a Sales Associate/Key Holder to provide high standards of customer service and contribute to the store's targets. The role involves delivering exceptional customer experiences, maintaining merchandise presentation, and collaborating with the team for improved store performance.
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Responsibilities
Providing exceptional standards of customer experience, surpassing customer expectations at every opportunity by following CLIC Selling Ceremony and carrying out CRM activities according to the Company’s policies and procedures
Demonstrating and reflecting the exceptional lifestyle image of CLIC through customer service, attitude, personal grooming, and behavior
Developing a detailed knowledge of the product to provide exceptional and knowledgeable customer service
Participating in and representing CLIC during events and activities
Contributing ideas and suggestions to the team to achieve improvements in all aspects of the store performance
Demonstrating a constant awareness and actively striving to achieve key performance indicators to increase boutique performance and reach individual and store targets
Actively ensuring merchandise presentation always reflects Visual Merchandising standards and general tidiness and cleanliness of the store
Playing an active role in replenishing stock according to CLIC procedures and policies
Ensure the product kept in the best way and the tag and the correct price
Collaborate with the team in organizing the product in the stock room by participating in stock takes and helping to keep the stock room tidy and clean
Attending and participating in all store meetings and training events as required ensuring good communication is maintained
Qualification
Required
Demonstrable success gained as a Sales Associate
Excellent communication skills both written and verbal
Fluent in English
Demonstrable sales skills
Knowledge and understanding of the importance of great customer service
Successfully able to handle multiple demands and competing priorities
Seeks opportunities to be proactive and pre-empt client needs
Demonstrates respect and politeness and regularly exceeds customer expectations
Shows innovation and initiative in setting customer care standards
Team player
Strong attention to detail
Able to work flexibly, embrace and manage change
Well-groomed and demonstrate an attitude of professionalism, conscientiousness, and reliability
Enthusiastic, self-confident, and self-motivated
Professionalism is maintained under all circumstances
Prepared to go the extra mile to achieve targets
Ability to stand for long periods of time
Company
Clic
Clic is a growth marketing agency that help its clients in their paid media and SEO strategy.
Funding
Current Stage
Early StageCompany data provided by crunchbase