International Wholesale Tile · 5 hours ago
Administrative Assistant
Palm City, FL
Full-time
Onsite
New Grad, Entry Level
$17/hr - $18/hrInternational Wholesale Tile, LLC is seeking an Administrative Assistant for their Price List Department. The role focuses on ensuring accurate pricing documentation, effective communication with internal teams and customers, and managing various administrative tasks efficiently.
Building Material
Responsibilities
Responds to inquiries from sales reps and customers
Handles a wide range of requests including price lists, product information, and issue resolution
Delivers timely, professional responses and follows up to ensure resolution
Creates and updates multiple price lists (currently four), consisting of over 10,000 SKUs
Uses Excel to add, delete, and modify items
Ensures accuracy and alignment with internal pricing policies. – Pricing information cannot be taken back once published to the customer. Accuracy of this information is of the utmost importance!
Sets up and manages web-based access accounts for external partners
Uploads and maintains B2B pricing data and digital materials
Creates custom pricing packages upon request by sales representatives
Inputs new materials into the system with correct attributes and identifiers
Flags discontinued materials, monitors stock quantities, and adjusts listings as needed
Primary communication is via email; must maintain a high level of professionalism
Composes and distributes monthly e-blasts for product launches and updates
Manages high volumes of messages while ensuring timely acknowledgments and follow-ups
Balances ongoing tasks with large-scale projects such as pricing revisions for tariff changes
Uses analytical thinking to assess urgency and impact, allowing for smart prioritization
Performs other duties and responsibilities as required or requested
Analyzes discrepancies in pricing data or product entries
Collaborates with cross-functional teams to trace issues and implement solutions
Act as a resource for sales reps when customer-related pricing issues arise
Qualification
Required
Strong interpersonal skills
Keen eye for detail
Critical thinking capabilities
Ability to manage multiple tasks under pressure
Active Listening & Communication: Communicates clearly and professionally with internal teams and customers, both verbally and in writing
Interpersonal Skills & Customer Service: Provides courteous, solution-oriented service to both internal teams and external customers. Maintains a customer-first mindset when addressing and resolving inquiries
Attention to Detail & Accuracy: Precision is critical, especially when creating and maintaining price lists. Errors in pricing can have significant consequences, so meticulous review and validation are required
Multitasking & Organizational Abilities: Efficiently manages a high volume of tasks and communications using strong organizational and prioritization skills
Critical Thinking & Analytical Skills: Applies logic, reasoning, and problem-solving techniques to identify root causes of issues and deliver practical, sustainable solutions. Engages in investigative work when discrepancies arise, particularly in pricing or product data
Mathematical Proficiency: Demonstrates strong quantitative skills to support pricing analysis, special pricing requests, and accuracy in data entries
Technical Proficiency: Proficient in Microsoft Excel, Word, and Outlook. Able to adapt to various digital platforms and tools, including internal systems and web-based B2B portals
Self-Motivated & Collaborative: Works independently with minimal supervision while actively contributing to team goals and a cooperative work environment
Exceptional written and verbal communication skills
Highly organized with mastery in managing time-sensitive, concurrent tasks
Disciplined and detail-oriented, with the tenacity to follow through on complex projects
Quick learner with a growth mindset and openness to feedback
Calm, focused, and effective under pressure in fast-paced, communication-intensive settings
Proficient in problem-solving and critical thinking
Advanced proficiency in Microsoft Excel and Outlook
Working knowledge of Microsoft Word and web-based systems
Ability to quickly learn and use proprietary systems effectively
Benefits
Paid Time Off
Health Benefits (Medical, Dental, Vision, and Life)
401(k) with company designated match.
Company
International Wholesale Tile
IWT-Tesoro is a provider of premium "GREEN" ceramic, porcelain, natural stone, pool tile and a wide variety of decorative glass.
Founded in 1994
51-200 employees
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase