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Case Manager jobs in United States
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Esquire Deposition Solutions, LLC · 21 hours ago

Case Manager

Esquire Deposition Solutions, LLC is a leader in legal support services, known for innovation and professionalism. They are seeking a Case Manager responsible for the accurate and timely delivery of managed firms and complex litigation cases, serving as the primary point of contact for clients and coordinating closely with internal teams.
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Responsibilities

Manage complex litigation cases from setup through final delivery, maintaining full ownership of assigned clients and matters
Ensure standing orders are established, documented, and clearly communicated across internal stakeholders
Oversee the quality and timely delivery of transcripts and all case-related deliverables
Coordinate with production, scheduling, and billing teams to align execution with client expectations
Engage law firms to explain standing order requirements and secure clear, usable documentation
Assist in resolving disputes related to deliverables and billing
Partner directly with clients to understand needs, manage expectations, and communicate requirements internally
Establish protocols to reduce disputes and improve consistency across managed cases
Review invoices for managed cases to ensure accuracy prior to delivery
Support identification and coordination of appropriate personnel based on skill set and client expectations
Assist with remote deposition testing and hosting for witnesses and clients
Communicate issues promptly to appropriate internal personnel
Identify and implement process improvements to enhance the overall client experience
Actively demonstrate Esquire’s values
Perform other duties as assigned

Qualification

Legal field experienceMicrosoft OfficeNetSuiteClient-facing skillsInterpersonal skillsOrganizational skillsProblem solvingDetail-oriented

Required

3–5 years of related experience in the legal field
College degree preferred
Strong Microsoft Office skills (Word, Excel, PowerPoint); experience with or ability to learn NetSuite
Superior client-facing skills with a service-oriented mindset
Excellent interpersonal, verbal, written, and organizational skills
Detail-oriented, able to meet deadlines, multitask, and shift priorities in a fast-paced environment
Ability to resolve challenges and suggest process improvements
Ability to work under pressure, take direction from multiple supervisors, and maintain regular attendance
Demonstrated commitment to company objectives and service excellence

Company

Esquire Deposition Solutions, LLC

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Esquire, a national provider of remote and in-person deposition management solutions, court reporting services, and technology, helps law firms, insurance companies, and corporate legal departments get depositions right every time.

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Gridiron Capital
2023-01-05Private Equity

Leadership Team

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Barry Dark
Chief Executive Officer
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Company data provided by crunchbase