NEOGOV · 16 hours ago
Program Specialist (Hyland OnBase) (Remote from anywhere in CO)
United States
Full-time
Remote
Mid Level
$75K/yr - $85K/yr
3+ years expNEOGOV is part of the State of Colorado's Governor's Office of Information Technology, focused on improving the lives of Coloradans through innovation and collaboration. The Program Specialist will serve as the business authority for the ECS Hyland suite, responsible for service delivery, operations, maintenance, support, deployment, and education of the Hyland Suite applications.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Gather and maintain data and metrics around all aspects of Enterprise Content Services program
Provide support with operations and maintenance of OnBase
Import documents into the OnBase platform for state agencies
Manage administrative tasks such as scheduling, document management, and coordination of meetings and events
Maintain accurate records and documentation, ensuring compliance with established OIT and ECS program standards
Assist in the preparation of reports, presentations, and status updates for internal and external stakeholders
Provide administrative, testing, and communications support with regards to OnBase platform upgrades
Assist in the submission of expenditures and financial requests
Qualification
Required
3 years experience using an enterprise content management platform
3 years proving strong organizational, prioritization and multitasking skills
3 years of experience in a program administration role to include supporting program staff in areas such as administrative support, reporting, and documentation
Preferred
3 years of configuration and admin experience using Hyland OnBase and related modules
Fully OnBase Certified in OnBase System Administration, OnBase Basic Workflow, and Work View
3 years experience designing and configuring OnBase to meet business needs
Experience working with both custom developed and vendor provided solutions
Experience working with project managers and/or a Project Management Office (PMO)
Demonstrated knowledge of performance metrics as they pertain to product and application deliverables (quality) and work effort (time)
High familiarity with IT Service Management principles
Excellent relationship building skills, strong orientation toward collaboration and communication, ability to earn trust and respect from peers, vendor, and agency customers
Working knowledge of program and project management methodologies and their application
Ability to work with peer organizations to translate IT processes (e.g.,System Development Life Cycle, Governance, etc.) and tool strategies (e.g.,project management, collaboration, knowledge warehouse, etc.) to support the day-to-day strategic direction of ECS Sr. Manager and agency customers, driving towards greater efficiencies and higher quality deliverables
Advanced understanding of application design, development, testing, integration and support
Public sector work experience
Strong IT troubleshooting abilities and methodologies
Proven ability to network with a geographically dispersed and highly skilled staff
Hands-on IT experience as a program administrator, applications developer, business analyst, project manager, or other relevant IT role
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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