CINC Systems · 5 hours ago
Senior Instructional Designer
Duluth, GA
Full-time
Hybrid
Senior Level
7+ years expCINC Systems is a company that simplifies community management through its HOA software. The Senior Instructional Designer will develop high-quality learning programs and materials, analyze training needs, and collaborate with subject matter experts to create engaging instructional content.
SaaSSoftware
Responsibilities
Conduct needs analysis of CINC Systems customers and employees. Partner with training delivery team to identify appropriate learning paths and present training recommendations to interdisciplinary management group
Collaborate with training team and technical writers to plan, develop, organize, write, and edit training tools for CINC Systems products, including training guides, tutorials, and job aids
Develop and implement skill assessment program for customers and employees to evaluate the effectiveness of the training program in enabling participants to successfully apply the information presented in training courses
Gather information from multiple resources to establish and understand the enhancements for each new release of all products. Identifies customer or internal challenges and proposes possible learning solutions
Collaborate with internal partners such as Product Management and Client Operations to ensure that training tools for each product are accurate and up to date for on-going releases. Collaborate with technical writers to create and/or capture necessary graphics including product screen captures, photos, process-flow charts, engineering diagrams, and Gantt charts to insert into user documentation and training tools
Develop and implement a process for quality assurance that reviews written procedures in documentation and training tools against the software to ensure that information is accurate and understandable from a user standpoint
Participate and provide input in product planning and review meetings and in technical product testing. May recommend changes to existing workflow, operations, procedures and product enhancements, as necessary. May participate in user interface design meetings
Create engaging eLearning courses, simulations, curriculums, and assessments for CINC products to support customers and employees in product use. Meet SCORM and AICC compliance standards and demonstrate eLearning best practices for presenting information clearly and concisely
Develop and administer consistent, standardized content development and deployment practices within the learning management system (LMS)
Qualification
Required
Bachelor's degree in Instructional Design
7+ years technical curriculum and training program design experience
software industry experience required
In-depth knowledge and experience in instructional design and adult learning theories and best practices
application of the ADDIE course development model to create learning solutions for customers and employees
training program development tools such as Articulate and Storyline
development of SCORM-compliant learning assets
In-depth experience in designing training programs that stimulate and sustain learner motivation and engagement
promote retention of knowledge and skills by learners of different styles
assess participants' ability to successfully apply concepts presented in training
evaluating instructional program effectiveness
Preferred
Master's degree
Association Management industry experience a bonus
Company
CINC Systems
CINC Systems is a provider of SaaS solutions for the community association industry.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
HgSpectrum Equity
2023-12-14Private Equity
2020-06-03Private Equity
Leadership Team
Ryan Davis
Chief Executive Officer
Robert McCullar
Chief Administrative Officer & EVP, Strategic Initiatives
Recent News
2025-12-17
EIN Presswire
2025-12-01
Company data provided by crunchbase