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Departmental Technician 7-10 jobs in United States
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NEOGOV · 1 day ago

Departmental Technician 7-10

NEOGOV is seeking a motivated individual to join the Michigan Department of Treasury as a Departmental Technician. This role involves providing key support to taxpayers by resolving City Income Tax issues and assisting with tax processing and operational support within the Customer Service and Returns Processing Division.
GovTechHuman ResourcesInformation TechnologySoftware
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Responsibilities

Help resolve City Income Tax issues for taxpayers
Work closely with bureau staff on tax processing, account troubleshooting, and operational support

Qualification

Administrative support experienceCustomer service skillsMicrosoft ExcelMicrosoft WordDetail-orientedProblem-solvingCollaborationPositive attitude

Required

Education typically acquired through completion of high school
One year of experience performing administrative support activities equivalent to the 7-level in state service
One year of experience performing administrative support activities equivalent to the 8-level in state service
One year of experience as a technician or paraprofessional equivalent to the entry level in state service
One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service
One year of experience performing administrative support activities equivalent to the 9-level in state service
Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service
Two years of experience as a supervisor of administrative support activities equivalent to the 9-level in state service
Two years of experience performing administrative support activities equivalent to the 9-level in state service
Three years of experience as a technician or paraprofessional, including one year of experience equivalent to the experienced level in state service
Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement
Possession of a bachelor's degree may be substituted for the experience requirement
Possession of a bachelor's degree and one year of job-related experience may be substituted for the experience requirement
Possession of a bachelor's degree and one year of professional experience may be substituted for the experience requirement
Please attach a cover letter and detailed resume to your application
If applicable, please attach a copy of your OFFICIAL college transcript(s) to your application
Work must be performed in the state of Michigan
Remote Work approval is at the discretion of the appointing authority and is subject to change and can be ended at any time for any reason
This position has a FTINPRINT sub-class code
The sub-class code indicates the position has access to Federal Tax Information (FTI) and requires passing of a fingerprint-based background check per IRS Publication 1075

Benefits

Health, mental health, dental, vision, and life insurance coverage for the whole family.
No-cost life insurance at double your annual salary, paying up to $200,000.
No-cost vision insurance.
Disability coverage providing extended benefits and partial pay.
Supplemental pay and insurance during some military leaves.
15 to 35 paid personal days per year.
13 paid sick days per year.
12 weeks of paid parental leave after a birth or adoption.
Up to 14 paid holidays per year including New Year’s and Christmas Eve, Memorial and Labor Day, Thanksgiving, Veterans Day, and Juneteenth.
Up to 1 paid day of school and community leave annually.
401(k) and 457 enrollments offered to new hires with multiple investment options.
4% automatic contribution by the state for 401(k) plans.
Up to a 5% match for additional 401(k) account contributions.
State contributions fully vest after 4 years.
Funds may be rolled in from previous retirement accounts.
Alternate/Remote-Work Schedules for some positions.
Bonus and Longevity Pay Programs.
Tax-Advantaged Parking and Health Savings Accounts.
Public Service Loan Forgiveness Program Eligible Employer.
Tuition Reimbursement Program.
Professional Development.

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase