Texas Department of Family and Protective Services · 20 hours ago
ServiceNow Developer
Austin, TX
Full-time
Hybrid
Mid, Senior Level
$5,425.33/mo - $8,886.16/moThe Texas Department of Family and Protective Services (DFPS) is dedicated to keeping children and vulnerable adults safe through various services. The ServiceNow Developer will perform complex programming tasks, analyze system specifications, and collaborate with teams to develop software solutions using the ServiceNow platform.
Individual & Family Services
No H1B
Responsibilities
Performs computer programming work
Analyzes users’ needs; designs, tests, and develops software to meet those needs
Develops routine code and debugs software
Compiles and documents procedures used throughout software development and revision
Remain current with industry best practices
Performs related work as assigned
Collaborates well with Application Development, DevOps, Project Management and other teams in the execution of enterprise level applications
Communicate with other team members in a timely and effective manner
Participates in project planning and project management activities to understand the business requirements to do software development
Performs code reviews, unit testing, integration testing, continuous integration, and continuous deployment
Participates in release management activities and monitors progress of release status for team
Provides technical leadership on projects and agency initiatives related to programming activities and may act as technical team lead to mentor junior level staff
Identifies, investigates, and resolves production problems in a timely manner
Participates in peer-code walk-throughs, ensures project schedules are met, and participates in project technical and functional design
Formulates logical descriptions of problems and devises optimum solutions
Performs the research and analysis required for project proposals, software and systems modifications, and new projects
Adheres to all Texas Department of Family and Protective Services HR policies and performs related work as assigned
Qualification
Required
Graduation from accredited college or university with a Bachelor of Administration (BA) or Bachelor of Science (BS) in Computer Science, Information Systems, Business, or a related field is required
Professional experience may be substituted for education on a year-for-year basis
Knowledge of the principles, practices, and techniques of programming and systems analysis; computer operations procedures and systems; and computer programming languages
Knowledge of ServiceNow administration and application implementation including the IT Service Management (ITSM) suite
Knowledge of JavaScript/Angular, Flow Designer, and IntegrationHub
Knowledge of established and modern design patterns and application design
Knowledge of object-oriented analysis and design
Knowledge of both Waterfall and Agile development environment
Knowledge of the Software Development Life Cycle (SDLC) and development standards including programming standards, documentation standards, and testing standards to ensure the quality and maintainability of one or more applications
Knowledge of DevOps tools (Jira, Bitbucket) and processes
Knowledge of public/private/hybrid cloud technologies
Knowledge of Web Content Accessibility Guidelines (WCAG)
Skills in problem solving, critical thinking, computer programming, the use of hardware and software, and modifying or developing software for applications
Ability to process information logically; to design programs and systems logic; to prepare program specifications; to code, test, and debug software; to interpret technical information related to programming and other areas of data processing; and to communicate effectively
Ability to work on relational databases and with database components
Ability to communicate effectively both verbally and in writing in a clear and concise manner
Ability to use Microsoft Office productivity tools (Word, Excel, Visio, and Project) for completing requirements, design, project tracking and other documentation
Applicants from outside Texas must be willing to relocate within 30 days of hire and must be willing to work at the Austin office when required
Applicants must be authorized to work in the United States. DFPS is not considering applications from persons who require sponsorship for an employment visa
Applicants selected for hire must pass a background check and if applicable a driver's record check
State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code
As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards
Benefits
100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
Optional dental, vision, and life insurance —at rates much lower than most private plans
Flexible spending accounts for added tax savings on health and dependent care
Employee discounts on things like gym memberships, electronics, and entertainment
You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.
Company
Texas Department of Family and Protective Services
Texas Department of Family and Protective Services is in charge of guarding those who are not guarded, such as children and the elderly.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Prarthana Basireddy
Chief Technology Officer
Lisa Subia
Chief Financial Officer
Recent News
Company data provided by crunchbase