Agave Ridge Behavioral Hospital · 4 hours ago
Admissions Coordinator
Mesa, AZ
Full-time
Onsite
Entry Level
1+ years expAgave Ridge Behavioral Hospital is seeking a compassionate and energetic Admissions Coordinator to support the admissions process. In this hands-on role, you will be responsible for the registration of patients into the facility and maintaining communication between the organization and the patient referrals and family.
Mental Health Care
Responsibilities
Greet and search new patients and those transporting patients upon arrival
Review, in conjunction with Admission Counselor, prospective admissions against approved admission criteria, policies and procedures
Schedule assessments of voluntary patients
Respond promptly to inquiry calls
Responsible for clerical duties such as managing paperwork, handling data entry and answering phones
Initiate contact, when applicable, to gather required clinical and demographic data from patient and other sources
Assist prospective patients and significant others in seeking treatment
Assist Admission Counselor in registration of patient to the assigned program
Efficient and accurate completion of the admission process of patients and the timely distribution of the paperwork necessary to notify staff of the arrival/transfer of each patient
Refer inquiries to other agencies and community resources when not appropriate for facility assistance or admission
Ensure all required patient information is received, processed and necessary appointments are made with the proper behavioral or medical health personnel
Coordinate with referral sources
Coordinate transportation arrangements for patients
Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority
Perform other functions and tasks as assigned
Qualification
Required
Bachelor's degree required
One or more years' experience in healthcare admissions required. Preferably in the mental health or substance abuse field
CPR and de-escalation/restraint certification required (training available upon hire and offered by facility)
Preferred
LPN, Certified Addictions Counselor (CAC); Certified Chemical Dependency Counselor (CCDC) or Certified Employee Assistance Program (CEAP) certification preferred
First aid may be required based on state or facility
Company
Agave Ridge Behavioral Hospital
Agave Ridge Behavioral Hospital, located in Mesa, Arizona, is a leading provider of inpatient behavioral health treatment.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase