Front Desk Supervisor jobs in United States
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Revive Med Spa · 2 hours ago

Front Desk Supervisor

Revive Med Spa is a dynamic leader in aesthetic medicine located in San Diego. They are seeking a Med Spa Supervisor to assist in overseeing daily operations, manage patient appointments, and ensure high levels of customer service while collaborating with management and staff.

FitnessHealth CareWellness

Responsibilities

Provide leadership and guidance to the Medspa staff, including aestheticians, nurses, and support personnel. Assign tasks, monitor performance, and provide feedback to ensure the highest quality of service delivery. Help Store Manager to conduct regular staff meetings and training sessions to foster teamwork and professional development
Coordinate and manage patient appointments, ensuring efficient scheduling and optimal utilization of resources. Maintain an organized appointment calendar, ensuring that appointments are properly spaced and staffed. Communicate with patients to confirm appointments, provide pre-visit instructions, and address any concerns or questions
Ensure that all staff members deliver exceptional customer service to patients. Assist Store Managers with addressing patient inquiries, complaints, and feedback promptly and professionally. Implement and maintain service standards to exceed patient expectations
Collaborate with the Retail Manager to ensure adequate stock levels of supplies, and products required for Medspa services. Monitor supply usage, place orders as needed, and ensure proper storage and organization of supplies
Monitor and maintain accurate inventory records, including stock levels, expiration dates, and product information

Qualification

Customer serviceInventory managementExcelMedical supplies knowledgeOrganizational skillsBilingualCommunication skillsAttention to detailTime management

Required

Must have at least 2 years supervisor experience in retail/customer service
Must have at least 1 year experience as inventory specialist or similar role, preferably in a medical or healthcare setting
Skilled in use of Excel and Word
High school diploma or equivalent
Familiarity with medical supplies, including their storage requirements and regulatory guidelines
Proficient in using inventory management software
Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines
Strong attention to detail and accuracy in data entry and record-keeping
Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams
Ability to adapt to a fast-paced work environment
Strong knowledge of Medspa services, procedures, and customer service principles
Detail-oriented with a strong focus on accuracy and quality
Legal documentation establishing eligibility to be legally employed in the country in which you apply
Ability to work Full Time which may include mornings, evenings, and weekends
Physical ability to carry out the essential functions of the job including stocking shelves, checking out sales, standing or walking the entire shift, and frequent lifting up to 25 pounds

Preferred

Bilingual Preferred

Benefits

401K Eligibility

Company

Revive Med Spa

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Revive Med Spa is a wellness center that offers beautification, skin enhancement, relaxation, and customer service.

Funding

Current Stage
Growth Stage

Leadership Team

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Casey Bahr
CEO
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Matthew Speaker
Co-CEO
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Company data provided by crunchbase