Customer Service Representative jobs in United States
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Aston Carter · 3 hours ago

Customer Service Representative

Aston Carter provides world-class corporate talent solutions and is seeking a Customer Service Representative. In this role, you will ensure exceptional customer service by reviewing and processing orders, maintaining accurate records, and assisting with various administrative tasks.

ConsultingHuman ResourcesInformation Technology
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Growth Opportunities

Responsibilities

Review the accuracy of incoming orders and efficiently collect and input orders submitted via fax, email, voicemail, or online order entry systems
Provide comprehensive support to the Account Specialist, ensuring seamless order processing and customer satisfaction
Accurately process orders and perform data entry tasks to maintain up-to-date and precise records
Ensure the accuracy of outgoing orders, verifying all details before final submission
Operate as an integral part of the office support staff, assisting with various administrative tasks
Scan, file, and upload documents to maintain organized and accessible records
Order and manage office supplies to ensure the office runs smoothly
Assist with scheduling appointments and managing calendars to optimize efficiency

Qualification

Data entryMicrosoft Office SuiteCustomer service experienceAttention to detailMultitasking skillsPurchase ordersMS ExcelOrganizational skillsCommunication skillsInterpersonal skillsTeamworkWork independently

Required

Strong attention to detail and accuracy
Excellent organizational and multitasking skills
Proficient in data entry and office software
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Proficient in Microsoft Office Suite
Experience in customer service and support
Familiarity with purchase order processes
Proficiency in MS Excel

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

Aston Carter

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Aston Carter is a staffing and recruiting company providing risk and compliance services.

Funding

Current Stage
Late Stage
Total Funding
unknown
2011-01-31Acquired

Leadership Team

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Juan Pablo McCausland-PHR, CDP
Human Resources Business Partner
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Sherry Guevara
Regional Human Resources Partner-West Region
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Company data provided by crunchbase