Alpine Home Air · 14 hours ago
Systems Design Consultant (Customer Solutions)
United States
Full-time
Remote
Mid Level
$95K/yr - $120K/yrAlpine Home Air Products helps customers make confident, well-designed HVAC decisions. They are hiring Systems Design Consultants who will work directly with customers to understand their space and design multiple system approaches, guiding them towards informed decisions without closing sales.
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Responsibilities
Lead scheduled, consultative conversations with customers (phone or video)
Ask thoughtful questions to understand usage patterns, priorities, and constraints
Design 2-3 intentional system approaches rather than a single "answer"
Explain trade-offs between comfort, efficiency, cost, aesthetics, reliability, and installation complexity
Recommend a best-fit solution based on customer values, not price alone
Produce a clear, structured design summary for the Sales team to finalize the order
Act as a calm, trusted guide through a complex, high-stakes decision
Qualification
Required
Experience in consulting, systems design, technical advising, architecture, engineering, building science, or other analytical fields is a plus
Strong reasoning ability, communication skills, and a learning mindset matter more than industry background
Preferred
HVAC experience is helpful but not required
Benefits
Group health insurance plus health savings account
401k
Paid time off
Paid holidays
Life insurance
Short-term disability and more
Paid educational and professional development training
Work-from-home (remote)
All computer equipment will be provided
Company
Alpine Home Air
Founded in 2002, Alpine is a team of forward-thinking innovators working to provide intelligent heating and cooling solutions to homeowners in a way that: * Leads Americans away from using low efficiency and non-renewable HVAC appliances and towards high efficiency and all-electric ones, a key requirement for reducing the country’s dependency on fossil fuels and to slow global warming; * Provides a shopping experience for customers that’s so easy it’s almost fun, having them exclaim “wow!”, enabled through extreme operational competency; and * Prioritizes a harmonious win for all parties mutually: customers, team members, company and the environment.
Founded in 2002
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase