National Association of Latino Healthcare Executives · 20 hours ago
Sr Director, IT Product Management (EPIC Outpatient & Specialty Modules)
Pleasanton, CA
Full-time
Hybrid
Director/ExecutiveThe National Association of Latino Healthcare Executives is seeking a Sr Director for IT Product Management, responsible for directing teams in defining product strategy and vision. This role oversees product roadmaps, drives decisions on new products, and ensures alignment with customer needs and organizational strategies.
Health CareHospitalMedical
Responsibilities
Oversees the operation of multiple units and departments by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans; engaging strategic, cross-functional business units to champion and drive support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; anticipating and removing obstacles that impact performance; addressing performance gaps and implementing contingency plans accordingly; ensuring products and/or services meet customer requirements and expectations while aligning with organizational strategies; serving as a subject-matter expert and trusted source to executive leadership; and providing influence and consultation in the development of the larger organizational or business strategy
Models and drives continuous learning and maintains a highly skilled and engaged workforce by aligning cross-functional resource plans with business objectives; overseeing the recruitment, selection, and development of talent; motivating and empowering teams; building organizational capacity and grooming high potentials for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance and leadership when difficult decisions need to be made; and ensuring performance management guidelines and expectations drive business needs
Directs team(s) in defining product strategy and vision, and oversees product roadmaps from ideation to launch across multiple functional areas by driving and approving decisions on new products or enhancements to bring to market; reviewing the evaluation of potential business process changes, system impacts, and flow concepts to determine the viability of implementing desired enhancements; ensuring the provision of an end-to-end holistic view of how specific business processes and internal system configurations impact the user experience; reviewing and selecting business cases for new products, improvements to existing products, and/or business ventures; defining, overseeing, and avoiding technical debt as appropriate; managing product and operational budgets; ensuring documentation clearly communicates customer/stakeholder needs to the product team; and partnering with team members to clarify features and requirements as necessary
Provides direction and oversight to product team(s) and influences diverse stakeholder groups across the organization throughout the product management life cycle by driving the resolution of inter-squad, cross-product and external dependencies, roadblocks and constraints; building and leveraging partnerships with operations teams and market stakeholders to support product adoption; overseeing the development of strategic training efforts to build readiness for production support and operational readiness teams; leading feature demos for executive stakeholders; providing advanced product expertise, peer training, and consultation as appropriate; ensuring adherence to enterprise compliance standards; and managing technology risks as appropriate
Directs the internal and external discovery for new and existing products by leveraging partnerships with key stakeholders to identify business needs; ensuring the identification and selection of best in class marketplace innovation; overseeing prototyping and validation with end users with support from UX design and research, engineering, and other stakeholders as appropriate; and ensuring learnings are funneled to the product roadmap
Oversees the ongoing tracking of outcomes, financials, and key performance indicators by reviewing KPIs and performance metrics (e.g., speed, quality, etc.); reviewing key metrics and verifying KPI alignment; and directing the development and maintenance of ad hoc reports, status updates, and presentation decks for key stakeholders and executive leadership
Directs and oversees product team members to ensure the resolution of user problems for complex and high impact issues by ensuring the work backlog is prioritized and balanced across new development, non-functional requirements, and technical work (e.g., maintenance, support, technical debt, etc.); and overseeing competitive and user research/testing, experimentation, and design thinking initiatives
Qualification
Required
Selected candidate must reside in CA, CO, GA, HI, MD, OR, or WA
Must be able to report to the office up to 3 days per week
Experience in directing team(s) in defining product strategy and vision
Experience overseeing product roadmaps from ideation to launch across multiple functional areas
Ability to drive and approve decisions on new products or enhancements
Experience reviewing and selecting business cases for new products and improvements
Ability to define, oversee, and avoid technical debt
Experience providing direction and oversight to product team(s)
Ability to influence diverse stakeholder groups across the organization
Experience building and leveraging partnerships with operations teams and market stakeholders
Experience directing internal and external discovery for new and existing products
Experience overseeing end-to-end prototyping and validation with end users
Ability to ensure learnings are funneled to product roadmaps
Experience overseeing the ongoing tracking of outcomes, financials, and key performance indicators
Ability to direct and oversee product teams to resolve complex or high impact user problems
Experience overseeing the operation of multiple units and departments
Ability to analyze resources, costs, and forecasts and incorporate them into business plans
Experience engaging strategic, cross-functional business units
Ability to translate business strategy into actionable business requirements
Experience obtaining and distributing resources
Ability to set standards and measure progress
Experience anticipating and removing obstacles that impact performance
Ability to address performance gaps and implement contingency plans
Experience ensuring products and/or services meet customer requirements and expectations
Ability to serve as a subject-matter expert and trusted source to executive leadership
Experience providing influence and consultation in the development of organizational or business strategy
Experience modeling and driving continuous learning
Ability to align cross-functional resource plans with business objectives
Experience overseeing the recruitment, selection, and development of talent
Ability to motivate and empower teams
Experience building organizational capacity and grooming high potentials for growth opportunities
Ability to stay current with industry trends, benchmarks, and best practices
Experience providing guidance and leadership in difficult decision-making
Ability to ensure performance management guidelines drive business needs
Experience managing product and operational budgets
Ability to ensure documentation clearly communicates customer/stakeholder needs
Experience partnering with team members to clarify features and requirements
Ability to drive the resolution of inter-squad, cross-product and external dependencies
Experience overseeing the development of strategic training efforts
Ability to lead feature demos for executive stakeholders
Experience providing advanced product expertise and peer training
Ability to ensure adherence to enterprise compliance standards
Experience managing technology risks
Experience leveraging partnerships with key stakeholders to identify business needs
Ability to ensure identification and selection of best in class marketplace innovation
Experience overseeing competitive and user research/testing, experimentation, and design thinking initiatives
Company
National Association of Latino Healthcare Executives
The National Association of Latino Healthcare Executives is a hospital and healthcare organization.
Founded in 2005
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jackie Sifuentes, MBA, LSSYB
Co-Founder La Mesa Emerging Leaders Mentorship Program for Early Careerists
Company data provided by crunchbase