AKAM · 4 days ago
Violations Coordinator (HOA)
Pembroke Pines, FL, US
Full-time
Onsite
Entry Level
$0/hr - $22/hr
1+ years expAKAM is a company that provides unparalleled knowledge and customer service in property management. The Violations Coordinator is responsible for overseeing compliance in a community, conducting inspections, maintaining documentation, and communicating with homeowners regarding violations.
ConstructionConsultingLeasingProperty ManagementReal Estate
Responsibilities
Conduct regular inspections of the community (daily, or as directed) to identify violations of the HOA’s governing documents
Utilize HOA management software or mobile applications to document violations with accuracy, including photographs and detailed descriptions
Job is 80% outdoors and 20% in office
Hours are flexible with the approval of the General Manager
Issue notices of violation, warnings, and follow-up letters in accordance with the HOA’s enforcement policies
Track open violations, deadlines, and resolutions, maintaining up-to-date records
Facilitates and provides support to all committee members during grievance hearings
Serve as the primary point of contact for homeowners regarding compliance questions, violation disputes, and resolutions
Collaborate with the Community Manager to provide updates to the Board of Directors on violation trends and unresolved cases
Prepare and present weekly violation reports for board meetings, summarizing compliance activities and outstanding violations
Suggest improvements to enforcement policies or procedures to enhance community compliance
Maintain and organize records of all correspondence, notices, and homeowner responses
Assist the Community Manager with special projects, community events, or other administrative tasks as needed
Handle violation disputes professionally and with tact, escalating issues to the Community Manager or Board of Directors when necessary
Ensure that all homeowners are treated consistently and fairly within the scope of the HOA’s policies
Qualification
Required
High school diploma or equivalent required; some college coursework or a degree in a related field is a plus
Minimum of 1-2 years in an HOA, property management, or compliance role preferred
Proficiency with HOA software platforms, Smartwebs, Microsoft Office Suite, and mobile inspection tools
Experience working in a customer service or administrative capacity is highly valued
Strong attention to detail and organizational skills
Excellent written and verbal communication
Ability to handle conflict resolution and remain calm in high-pressure situations
Benefits
401(k) Retirement Plan Matching
Health Insurance
Dental insurance
Vision Insurance
Life Insurance
Paid Time Off
401(k) Retirement Plan Matching
Employee Assistance Program
Employee Referral Program
Company
AKAM
Akam is a real estate firm that provides property management, management training, operations, finance, and auxiliary services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ken Greene
Chief Executive Officer
Matthew Pirozzi
Chief Financial Officer
Company data provided by crunchbase