Applegreen · 17 hours ago
Assistant General Managers & Shift Supervisors – Auntie Anne's & Sbarro - $16-$18/hr.
Bedford, PA
Full-time
Onsite
Entry, Mid Level
$16/hr - $18/hr
1+ years expApplegreen is a company operating over 80 travel plazas across the Northeast and Midwest, providing convenience and a range of delicious food options. They are seeking an Assistant General Manager to ensure smooth day-to-day operations, deliver performance feedback, and maintain brand standards while fostering teamwork and customer relationships.
Retail
Responsibilities
Responsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives
Ensuring company policies and procedures are followed
Maintains an awareness of all applicable brand standards and all procedures and protocols to maximize brand/landlord/labor relations
Ensures that the restaurant always looks clean, inviting, and adheres to brand standards
Ensures cash management is accurate and processed daily, reports are delivered as per company directives
Address customer needs and resolve issues, ensuring positive and long-term customer relationships
Ensures inventory data is correct by performing spot inventory counts and checks
Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors
Must be able to competently perform duties in the absence of the general manager
Motivate and positively influence staff, especially during times of low morale
Strong Leadership and organizational skills
Addressing issues in a timely fashion
Lead the activities of team members on shift
Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers) and appropriately resolve customer complaints
Complete opening, daily and closing procedures/checklists in accordance with company policies/procedures
Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures
Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products
Complete with a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning
Stock, clean, and sanitize workstation and equipment
Actively cross-sell and up-sell products
Maintain a solid knowledge of products and services available in the plaza
Assist in the training of new team members
Follow required brand standards, food safety requirements, as well as all company policies and procedures
Inform plaza leadership of any observations, concerns, or problems that are witnessed or experienced
Execute a variety of other tasks as assigned
Qualification
Required
Passionate about helping people learn and grow the business
Strong leadership and management skills with proven ability to motivate and inspire a team
Excellent customer service abilities and positive attitude
Excellent verbal and communication skills with a sharp business acumen
2 Years experience in quick service restaurant or similar management operations
Flexible and open work schedule
Basic food safety understanding and practice
Ability and willingness to lift/push objects weighing over 30 Lbs
1-3 years of leadership/ Food & Beverage experience
You are warm, inclusive, trustworthy, and able to develop people
You like the hustle and bustle of the hospitality industry
You want to lead a fun, energized team that works hard and laughs often
You can work flexible hours, including nights and weekends
You want to grow your career and/or pursue an Assistant General Manager position
Proven ability to direct, motivate, coach, and develop others in a fast-paced environment (1+ year(s) of restaurant management experience preferred)
ServSafe certification (or able to pass)
Benefits
Flexible Schedules
Medical/Dental/Vision Insurance
Paid Time Off
401 (k) with Company Match
Earned Wage Access – Pay on Demand
Education Assistance
Employee Referral Bonus
Meal Discount
Pet Insurance
Company
Applegreen
Applegreen is defining roadside hospitality.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Kash Ghedia
Group Chief Information Officer
Recent News
Think Business
2025-05-17
Company data provided by crunchbase