SitusAMC · 16 hours ago
Product Support - SAAS Application - Hybrid
Denver, CO
Full-time
Hybrid
Mid, Senior Level
$80K/yr - $110K/yr
5+ years expSitusAMC is where passionate individuals come together to transform client businesses and their own careers. The role focuses on implementing and supporting the technical aspects of their software, including client training and support, while also developing expertise in the product to enhance client efficiency.
Financial ServicesOutsourcing
Responsibilities
Supports and drives the technical implementation of our software including configuration, training, and test support
Supports and drives client adoption of our software offering after our clients have gone into production
Support production usage including client issue triage, review, validation, and routing
Provides Client Admin, End-User, and internal training
Develops and evolves knowledge of our SitusAMC software as well as the industry and client usage/processes
Travel is minimal
Such other activities as may be assigned by your manager
Qualification
Required
Bachelor's degree or equivalent combination of education and experience
Experienced professional with 5+ years of industry and/or relevant experience, typically at a Senior Analyst or Analyst level role or external equivalent
Strong working knowledge of Microsoft Office suite
Exhibits ability to learn and apply new skills
Identifies and resolves problems in a timely manner gathering and analyzing information skillfully
Works cooperatively in group situations; works actively to resolve conflicts
Displays strong customer service acumen and skills
Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation
Ability to work independently, follow instructions and respond to management direction
Demonstrates accuracy and thoroughness
Preferred
5+ years of related experience strongly preferred
Benefits
PTO
Paid holidays
Medical
Dental
Vision
Life
Disability insurance
401K
Company
SitusAMC
SitusAMC provider of consulting, outsourcing, talent and technology solutions, supporting institutional lenders and investors.
5001-10000 employees
H1B Sponsorship
SitusAMC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (2)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
PSP Investments
2020-04-02Private Equity
Leadership Team
Michael Franco
Chief Executive Officer
Andrew Smith
Director, Strategic Planning
Recent News
2025-11-27
2025-11-27
2025-11-27
Company data provided by crunchbase