Unum · 18 hours ago
Director, Paid Leave Strategy & Consulting
Chattanooga, TN
Full-time
Onsite
Mid, Senior Level
$90K/yr - $170K/yr
7+ years expUnum is a leading provider of employee benefits, committed to helping employees thrive throughout life’s moments. The Director, Paid Leave Strategy & Consulting is responsible for driving strategic alignment and operational excellence across the Paid Family and Medical Leave landscape, blending customer-facing consultation with regulatory expertise to deliver impactful solutions.
FinanceFinancial ServicesInsurance
Responsibilities
Serve as a strategic advisor to customers during onboarding and implementation phases
Provide pre-customer consulting to help clients navigate the new state laws
Deliver education and white-glove support for exemption filings and renewals
Provide ongoing subject matter expertise to clients navigating PFML complexities
Build and maintain deep expertise in PFML laws and state agency requirements
Represent the company in carrier advocacy efforts through ACLI and state trade organizations
Provide thought leadership on trends, compliance, and best practices in leave management
Create Unum’s Paid Leave strategy in conjunction with Unum’s overall leave strategy
Provide thought leadership on trends and best practices in PFML / leave
Make process decisions grounded in compliance, operational efficiency, and customer experience
Oversee annual reporting requirements for both fully insured and self-insured programs
Leverage internal data to support marketing efforts and articulate the value of private plans
Act as a connector across Legal, Product, Field, and other departments to ensure strategy alignment and drive impact
Shape and evolve the Leave Consultant role, including direct management of team members
Weigh in on Tier 2 exceptions and complex leave scenarios
Lead a high-performing team including: Paid Leave Consultants (PLCs) focused on onboarding and exemption support as well as post-go-live support and strategic claims workflows. PLA Manager and 4 Paid Leave Analysts (PLAs) supporting corporate leave reviews and service delivery
Foster a collaborative, agile team culture with a balance of strategic and tactical responsibilities
Represent Unum at industry conferences and events, sharing insights and innovations in PFML and drive revenue as a result
Participate in carrier advocacy via ACLI / state trade organizations
May perform other duties as assigned
Qualification
Required
Bachelor's degree required
Minimum 7 years' experience in PFML, disability, or leave management operations
Strong understanding of state leave laws and regulatory environments
Exceptional communication and stakeholder management skills
Experience leading cross-functional teams and driving strategic initiatives
Comfortable working in a dynamic, evolving environment with a mix of tactical and strategic work
Occasional travel may be required
Benefits
Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments
All the benefits listed above are subject to the terms of their individual Plans.
Company
Unum
Since our founding in 1848, Unum has been a leader in the employee benefits business through innovation, integrity and an unwavering commitment to our customers.
10001+ employees
H1B Sponsorship
Unum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (27)
2024 (23)
2023 (26)
2022 (19)
2021 (18)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$700M2025-11-11Post Ipo Debt· $300M
2024-06-05Post Ipo Debt· $400M
1986-11-14IPO
Leadership Team
Curt Burghardt
Vice President People Delivery
Mike Schubert
Vice President Of Technology
Recent News
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