EZCORP · 18 hours ago
Product Manager, Store Experience Innovation
United States
Full-time
Remote
Senior Level
5+ years expEZCORP is a leading provider of pawn loans in the United States, Mexico, and Latin America, focused on revolutionizing the pawn industry. The Product Manager for Store Experience Innovation will support the strategy and execution of in-store systems, enhancing customer interactions and employee efficiency through technologies like POS and AI.
FinanceFinancial ServicesRetail
Responsibilities
Product Strategy & Vision - Collaborate to define and execute the roadmap for store technology systems
Stakeholder Collaboration - Partner across teams such as Operations, IT, Legal/Compliance, Asset Protection, Store teams, and more
Requirements Management - Translate business needs into clear, actionable specifications
Change Management - Lead smooth deployments that feel like welcome upgrades
Performance Optimization - Use data to drive improvements in store efficiency and customer satisfaction
Deliver what matters - Take ownership of the existing POS and in-store systems roadmap, driving iterative releases that improve speed, simplicity, and satisfaction for our teams and customers
Keep the roadmap fresh and exciting - Prioritize features that supercharge store efficiency, delight users, and tap into new tech like AI-powered product recognition, generative tools, predictive insights, smarter customer service, and intelligent inventory management
Bring people together - Collaborate with store operations, IT, compliance, and design to turn big ideas into detailed, actionable requirements
Simplify the Complex - Craft crystal-clear user stories, process flows, and acceptance criteria that ensure dev teams deliver exactly what’s needed
Partner with UX/UI designers - Partner with UX/UI pros to create experiences that store staff actually love using
Listen, measure, improve - Track feature adoption, collect feedback, and use store performance data to fine-tune our tools
Champion smooth rollouts – Guide deployments and change management in a way that feels more like a welcome upgrade than a disruption
Keep it secure – Work with Legal, Compliance, and Asset Protection teams to ensure every feature meets the highest standards for security, privacy, and compliance
Think global, act local – Coordinate with teams across the U.S., Mexico, and Guatemala to keep everyone aligned and excited about what’s next
Qualification
Required
5+ years of experience in product management or related roles such as product manager, product owner, or business analyst
Experience using Agile in product development
Experience with Point-of-Sale systems
Bachelor's degree (or equivalent) in business, product design, engineering, computer science, or a related field
Preferred
Previous experience in the pawn or financial industry is a plus
Benefits
Competitive compensation and benefits
Company
EZCORP
EZCorp provides pawn and consumer loan services for short-term monetary needs.
5001-10000 employees
H1B Sponsorship
EZCORP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (2)
2022 (4)
2021 (3)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$292.5M2025-03-24Post Ipo Debt· $292.5M
1991-08-27IPO
Leadership Team
Timothy Jugmans
Chief Financial Officer
Blair Powell
Chief Customer Service Officer
Recent News
legacy.thefly.com
2026-02-05
2026-01-06
Company data provided by crunchbase