Futura Marketing- und Vertriebsservice GmbH · 19 hours ago
Customer Support Assistant (Remote)
Futura Marketing is hiring a remote Customer Support Assistant in Richmond, Virginia. This part-time role involves answering customer emails and support tickets, assisting with delivery questions, and maintaining accurate records in the support system.
Transportation/Trucking/Railroad
Responsibilities
Answer customer emails and support tickets
Assist with delivery and order questions
Update records in the support system
Forward complex issues as needed
Follow internal support guidelines
Log interactions accurately
Qualification
Required
No experience required — training provided
Strong written communication skills
Basic tech and typing knowledge
Organized and dependable
Good attention to detail
Must reside in Virginia
Benefits
Remote work, flexible scheduling
Daytime hours only
Clear onboarding and support
Email/chat based support (no calls)
Team-focused digital environment
Company
Futura Marketing- und Vertriebsservice GmbH
Futura Marketing- und Vertriebsservice GmbH ist Experte im lagern, kommissionieren und verpacken von Waren aller Art.
Funding
Current Stage
Early StageCompany data provided by crunchbase