Kroger · 2 days ago
OPERATIONS/DIV CAO-PROCESS IMPROVEMENT MGR
2620 Elm Hill Pike, Nashville, TN, 37214, US
Full-time
Onsite
Mid, Senior LevelKroger is a leading grocery retail company, and they are seeking a Process Improvement Manager for their operations division. The role involves leading the implementation of process improvement solutions and Computer Assisted Ordering to enhance efficiency and customer experience while coordinating training efforts and communications.
GroceryMarketingMeat and PoultryRetailRetail Technology
Responsibilities
Provide leadership for division department teams and field specialists on all CAO and process improvement related matters
Utilize key tools and metrics (e.g., Business Objects, Store Manager Workbench, etc.) to evaluate performance, recognize trends, and analyze operations to effectively improve freshness, in stock and drive sales and exceed the customer's expectations
Oversee the execution of best practices and partner with leaders and associates to evaluate the effectiveness of new processes, resets, store closings/openings, and inventory
Discuss performance metrics, progress reports and financial data with division executives, administrative department heads, and other key stakeholders on a regular cadence; evaluate and refine solutions needed to attain strategic targets
Interact with the corporate Retail Operations team through conference calls, store visits, e-mail communications, and training sessions to ensure solutions are being implemented and sustained effectively
Engage store leaders to identify talent and recruit associates to assist with implementation processes
Facilitate training programs and train-the-trainer sessions to successfully educate division leaders and associates on each process improvement solution or CAO process
Travel to division stores, offices and corporate locations for meetings, training and to implement and evaluate processes and solutions
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualification
Required
Any experience successfully identifying, adopting and leading change initiatives and gaining alignment
Proven effective analytical and conceptual skills
Excellent facilitation skills, with the ability to drive toward the end-state solution
Creative, innovative, and alert to new ways of accomplishing tasks
Demonstrated ability to work collaboratively with stakeholders and peer groups
Excellent communication and presentation skills to effectively communicate with all organizational levels
Proven ability to facilitate/translate strategic business requirements into strategic solutions
Exceptional leadership and management skills; ability to motivate, develop, and inspire others
Preferred
Bachelor's Degree
Any inventory management or department store management experience
Company
Kroger
Kroger is a grocery retail store that provides a wide variety of product for customers and community.
Founded in 1883
10001+ employees
H1B Sponsorship
Kroger has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (64)
2023 (71)
2022 (63)
2021 (20)
2020 (29)
Funding
Current Stage
Public CompanyTotal Funding
unknown1984-09-28IPO
Leadership Team
Ronald Sargent
Interim Chief Executive Officer
Recent News
2026-01-16
2026-01-12
Morningstar.com
2026-01-11
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