Mac Properties · 14 hours ago
Front Desk Coordinator
Chicago, IL
Full-time
Onsite
Entry Level
$18/hr - $18/hr
1+ years expMac Properties is a dynamic and growing private residential real estate company with operations in the metropolitan areas of Chicago, St. Louis and Kansas City. They are hiring a Front Desk Coordinator to create authentic experiences for residents and guests, ensuring comfort, safety, and satisfaction. The role involves welcoming residents, assisting with service needs, and maintaining building security and aesthetics.
CommercialProperty ManagementReal EstateResidential
Responsibilities
Enthusiastically welcome our residents and guests, anticipate their needs, provide professional and courteous service, and respond promptly and professionally
Creates memorable experiences with a warm, welcoming personality
Develops a thorough knowledge of building procedures, features, and security practices
Ensures security protocol is adhered to regarding granting building access, issuing keys, announcing visitors and maintaining resident confidentiality
Maintains and upholds a high standard for building curb appeal by conducting routine inspections of all community amenities and common areas, and working with the service team and other Associates to ensure that all areas are well-maintained
Reports any building hazards, risks, or accidents as required. Submits service requests for any maintenance/housekeeping issues
Handles package deliveries by accepting and logging packages for residents
Answers the telephone, forward calls and take messages when necessary
Performs other related duties and assignments as required
Qualification
Required
People Person. The best part of serving others is creating experiences for them that go beyond the expected
Great communicator. Providing amazing experiences requires the ability to communicate professionally and through legible writing
Experience. 1-2 years of previous experience passionately providing customer service to others
Requires basic knowledge of front desk equipment, including computer and telephone systems
Salesforce experience is a plus
ALL new hires will be required to successfully complete a criminal background investigation prior to employment
The receipt of satisfactory responses to reference requests
The provision of satisfactory proof of an applicant's identity and legal authority to work in the United States
Company
Mac Properties
Mac Properties is committed to realizing its vision of enabling better lives through better homes by building, renovating, and managing exceptional apartment rentals and fostering extraordinary communities in Kansas City, St.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
D
David Kuker
COO and General Counsel
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