Adjoin · 13 hours ago
Data and Performance Coordinator
San Diego, CA 92108, USA
Full-time
Hybrid
Entry Level
$21/hr - $24/hr
2+ years expAdjoin is dedicated to helping people find communities where they feel safe and respected, focusing on services for people with disabilities and Veterans. The Data and Performance Coordinator will provide direction and support for the Quality Assurance Program, ensuring compliance and effectiveness in serving Veterans and managing data systems.
Health CareNon ProfitSocial
Responsibilities
Provides direction and support with Adjoin’s Quality Assurance Program for the Veterans division by:
Evaluating the Veterans Quality Assurance Program, Participant handbook, and forms as needed
Monitoring to ensure proper procedures are implemented to track QA goals and progress
Ensuring that QA duties and plans are completed, documented, tracked, followed-up and filed as required
Travel to satellite office in El Centro quarterly to provide direct QA support, training and monitoring audits as needed
Sharing quarterly SIR trend analysis with the goal of improving practices and identifying training and service needs
Preparing QA quarterly and annual tracking and status reports. Compile data for annual Operational Summary
Supports the Director in all tasks related to Quality Assurance for the Veterans division
Maintains the Critical Incident Reports and follow ups; submits to program management and Quality Assurance and Database Specialist
Conducts Quality Assurance in-person visits and/or phone calls periodically to engage clients and landlords
Prepares a follow-up report to address concerns and room for improvements
Acts as an administrator for Homeless Management Information System (HMIS) and Client Management Software for the Veterans Division
Compiles, sorts, and verifies accuracy of data to be entered
Maintains an accurate and efficient internal records management system
Monitors data quality via HMIS data quality reports, repository reports, and internal records review
Prepares and submits monthly, quarterly and annual reports in an accurate and timely manner
Conducts VA Repository Uploads
Stays up to date with VA Data Guide and ensures the Veterans Division’s data tracking on HMIS is aligned with VA standards
Ensure all data and documents are handled with the highest standards of confidentiality and HIPAA compliance
Supports the Quality Assurance and Database Specialist in tasks related to the veterans division
Supports the Quality Assurance and Database Specialist in CARF requirements and ensures all duties and tasks are aligned with CARF standards
Attends all required meetings and in-services as assigned
Completes all required training within required deadlines
Other duties as assigned
Qualification
Required
18 years of age or older
Exceptional organizational and communication skills (written, verbal, interpersonal, etc.)
Computer literacy in Microsoft Office (especially Excel and Word) is required
Experience managing Client Management Systems or Database Systems
Ability to multitask and work in an autonomous environment with limited direction or supervision
Possess strong knowledge and understanding of the Adjoin's service standards
Ability to deliver training material in classroom and online setting to employees
Strong work ethic and desire to work in a fast-paced but highly collaborative team environment
Willingness to keep abreast of new technology and training techniques
Stellar organizational and time management capabilities
Able to speak, read, and write English fluently
Ability to multi-task and work well under pressure
Certification in an approved First-Aid and CPR class; or successfully complete an approved First-Aid and CPR class within 45 days
Successful completion of pre-employment drug screen and background check
Following a conditional offer of employment, candidates may be required to complete a job-related physical evaluation, which may include a TB test, consistent with business necessity and applicable law. Reasonable accommodations will be provided as required
Preferred
Two years equivalent experience and/or educational equivalent in working with vulnerable populations
Two years' equivalent experience working with data reporting for grants
Benefits
Competitive Medical Coverage
Extremely generous retirement matching
100% Employer-paid long-term disability coverage
100% Employer-paid employee and dependent life insurance
Employee Wellness program with fun incentives, prizes and chances to connect with your peers
Mental health resources (EAP) with 5 free counseling sessions per year (for you AND your dependents)
Volunteer program with paid volunteer hours for a cause of your choice
Dental, Flexible Spending Account, paid time off, holidays, and more!
Company
Adjoin
Adjoin offers services to people with intellectual and developmental disabilities.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Wendy Forkas
Chief Executive Officer
Pebbles Dumon
CFO
Company data provided by crunchbase