North American Dental Group (NADG) · 4 hours ago
Front Desk Coordinator
Chattanooga, TN
Full-time
Onsite
Entry Level
1+ years expNorth American Dental Group (NADG) is committed to transforming the dental experience by delivering best in class patient care. The Front Desk Coordinator plays a vital role in ensuring patient satisfaction through effective communication, appointment management, and financial processing.
DentalHealth CareInsuranceMarketing
Responsibilities
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments
Explains procedures and/or services to patients using dental knowledge
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualification
Required
High School Diploma or equivalent
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying
Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments
Explains procedures and/or services to patients using dental knowledge
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate
Tracks appointments due to no-shows, cancellations, and late arrivals
Preferred
Associate's degree
1-5 years of customer service, insurance, or dental experience
Knowledge of dental software
Microsoft Office programs
Ability to learn new programs as needed
Benefits
Health, Dental and Vision Insurance (Full-time employees)
Healthcare Spending Account
Paid Time Off
401k
Voluntary Life & Disability Insurance
Employee Assistance Program
Referral Program
Employee Discount Program
Company
North American Dental Group (NADG)
North American Dental Group is a premier dental group with a commitment to industry-leading service and care for EVERY PATIENT, EVERY VISIT.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
ABRY Partners
2019-08-19Acquired
2015-08-10Private Equity
Leadership Team
Kenneth Cooper
CEO
Devitt Kramer
General Counsel and Secretary
Recent News
2025-11-10
2025-10-11
Company data provided by crunchbase