Unum · 1 day ago
Paid Leave Consultant
Chattanooga, TN
Full-time
Onsite
Mid, Senior Level
$76K/yr - $143K/yr
7+ years expUnum is a leading provider of employee benefits, committed to helping employees thrive throughout life's moments. The Paid Leave Consultant is responsible for managing corporate and statutory paid family and medical leaves, driving initiatives, and serving as a subject matter expert on related processes and legislation.
FinanceFinancial ServicesInsurance
Responsibilities
Delivers results for large/complex/cross-functional project initiatives within established timeframes and quality measures
Lead team of SMEs from field/NCG, legal, implementation, AO, UW, IT, L&D and PP&C to develop Self Insured PFML statutory offerings
Partner with Products and lead benefits working group to develop Benefits-specific processes related to Fully Insured PFML statutory offerings
Coordinate a team of Benefits SME’s that are dedicated to establishing our statutory paid leave offerings
Prepares change management strategies to create operational effectiveness
Consults with business leaders to translate a project idea into a defined project with goals, objectives and scope
Identifies resources needed, negotiates with people managers as required to lead project team, ensuring clarity of project roles and responsibilities, so that all project plans are completed within defined timeframes, meeting objectives and strategic goals
Develops and implements communication and reporting mechanisms to manage issues, risks and timely delivery of initiative results
Translates project goals/objectives into a defined future state and project success measures that can be understood by project stakeholders, project team and others
Articulates project management best practices with peer group and others within Unum, as applicable
Proactively identifies barriers and resolves issues, determining contingency plans (executing as needed), while mitigating risk
Escalates issues to appropriate audiences for awareness and/or additional support
May manage and develop a highly motivated staff to support projects, managing the performance of employees in a candid, constructive and timely way, including results, gaps in skills, and areas for development
Coaches team members regarding individual capabilities and propose development actions needed to build additional competence
Actively involves team members in setting objectives and creating plans, and is responsible for assigning work and addressing team performance issues
Manage complex implementations for corporate and statutory paid leave plans
Supports Go-To-Market initiatives related to corporate paid leave include pre-sale policy reviews and design consultation
Assist customers in developing legally compliant corporate paid leave policies
Interpret corporate paid leave policies and consult with clients, field and Benefits partners to determine service impact
Apply in-depth knowledge of Unum’s service and processing capabilities to determine and articulate cost and time implications of PFML administration and coordinate with UW
Provide upfront and on-going support for client HR groups regarding implementation of new statutory and corporate paid leaves
Manage internal and external resources across Benefits, field and services teams to ensure delivery of accurate and timely customer contracts, service and funding agreements for new customers
Serve as a subject matter expert on current and pending statutory/federal PFML legislation
Consult on best practices and recommend innovative solutions for end-to-end claims and leave administration
Supports creation of effective training programs for new state programs
Actively participate in statutory and federal PFML rule making
Provide education on current and pending PFML legislation to all relevant internal business partners
Support RFP unit as the Paid Leave expert for Requests for Proposals and Requests for Information on cases
Participate with NCG and legal in development and delivery of client/broker facing PFML webinars
Interact directly with customers and Unum intermediaries (e.g., brokers, consultants, etc.) to ensure understanding of upcoming legislation and changes in the legal landscape
Partner with PP&C in the development of processes and workflows that are compliant with applicable PFML laws
Prepare paid leave trend analysis in preparation for client meetings
Key role in pre-sale activities including finalist meetings
Provide mentoring to business partners as appropriate
Qualification
Required
4-year college degree or equivalent experience required
Minimum 7 years claims, FMLA, Paid Leave, legal compliance or project management experience
Demonstrates in-depth knowledge of claim and leave processing and understanding of regulatory and compliance landscape related to statutory benefits
Demonstrated knowledge of corporate & statutory Paid Family and Medical Leave legislation
Knowledge of Unum products (i.e., Group, VWB, and Multi-life); Benefits; contract development; compliance; billing; and corresponding workflow processes
Basic understanding of Employee Benefit programs, including employee benefit issues as they impact our customers
Ability to plan, negotiate, organize, and influence internal and external resources
Excellent interpersonal, verbal and written communication skills
Knowledge and ability to apply technology within Unum and corresponding business applications
Experience in managing multiple, concurrent projects while directing and influencing a multitude of resources
Works well under pressure, managing multiple and changing priorities within tight deadlines
Strong leadership and presentation skills. Comfortable facilitating meetings and leading internal and external customer teams
Ability to analyze problems and develop and execute creative, customer-focused solutions
Ability to motivate and engage team members
Ability to Travel
Benefits
Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments
All the benefits listed above are subject to the terms of their individual Plans.
Healthcare benefits (health, vision, dental)
Insurance benefits (short & long-term disability)
Performance-based incentive plans
Paid time off
401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not.
Company
Unum
Since our founding in 1848, Unum has been a leader in the employee benefits business through innovation, integrity and an unwavering commitment to our customers.
10001+ employees
H1B Sponsorship
Unum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (27)
2024 (23)
2023 (26)
2022 (19)
2021 (18)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$700M2025-11-11Post Ipo Debt· $300M
2024-06-05Post Ipo Debt· $400M
1986-11-14IPO
Leadership Team
Curt Burghardt
Vice President People Delivery
Mike Schubert
Vice President Of Technology
Recent News
MarketScreener
2025-12-05
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