Trinity Health · 3 hours ago
Lead Patient Service Representative STARS MHP
Meridian, ID
Full-time
Onsite
Mid, Senior Level
3+ years expTrinity Health is seeking a Lead Patient Service Representative to join their STARS Meridian Health Plaza team. This role involves overseeing the day-to-day operations of Patient Service Representatives, providing leadership, and ensuring efficient clinic flow while supporting the administrative needs of patients.
DeliveryHealth Care
Responsibilities
Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions
Performs Lead duties including but not limited to orienting, mentoring, training, scheduling, and coaching employees
Assist the Practice Manager with monitoring work performance and provides input on performance evaluations
Creates schedules and manages timecards
Ensures staff are informed of and comply with written policies and procedures to support clinic
Promotes and fosters teamwork
Assists the Practice Manager with maintaining accurate employee files
Reacts in a timely manner to resolve patient complaints promoting customer service
Protects patients’ rights by maintaining confidentiality of personal and financial information and follows guidelines for HIPPA's regulations
Participates in network process improvement projects as needed
Assists with efforts to foster financial stewardship
Maintains business office inventory and equipment and order supplies
Qualification
Required
Minimum of 3 years of experience in healthcare preferred
Customer service experience required
Electronic health record (EHR) experience a plus
Preferred
Experience with process improvement or lean philosophy preferred
Benefits
Competitive compensation with a full benefits package
Company
Trinity Health
Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation.
10001+ employees
H1B Sponsorship
Trinity Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (12)
2023 (10)
2022 (9)
2021 (7)
2020 (14)
Funding
Current Stage
Late StageTotal Funding
$0.02MKey Investors
Centers for Disease Control and Prevention
2025-10-17Grant· $0.02M
Leadership Team
Dan Drake
Trinity Health PACE President and CEO
Eileen Coogan
Pres/CEO Allegany Franciscan Ministries
Recent News
2026-01-16
Company data provided by crunchbase