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Customer Support Administrator jobs in United States
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Vishay Intertechnology, Inc. · 1 day ago

Customer Support Administrator

Vishay Intertechnology, Inc. is a leading manufacturer of discrete semiconductors and passive electronic components essential to various markets. They are seeking a proactive Customer Support Administrator to assist the marketing team with managing customer data, ensuring order accuracy, and supporting day-to-day operations.
ManufacturingSemiconductor
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Hiring Manager
Kylie Regalo
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Responsibilities

Manage customer quotations, order entry, and general sales support activities
Serve as a liaison between customers and internal departments to address order updates, changes, and inquiries
Review and verify sales orders for accuracy and completeness
Assist in tracking and following up on major opportunities and projects with the sales team
Collect and analyze data related to product codification, customer profiles, historical pricing, and existing contracts
Prepare and update customer price quotations and annual contract renewals
Monitor sales trends, distributor stock levels, and provide data-driven recommendations to support business decisions and improve forecasting accuracy
Support marketing initiatives by coordinating content creation, promotional campaigns, and internal communications

Qualification

Microsoft ExcelCustomer service experienceERP systemsData analysisCommunication skillsOrganizational skillsCreativityAdaptability

Required

Bachelor's degree in Marketing, Communications, Business, or a related field — or equivalent relevant experience
1–3 years of experience in a marketing support, customer service, or sales role, preferably within a manufacturing environment
Proficiency in Microsoft Excel; working knowledge of Outlook, Teams, and PowerPoint
Strong written and verbal communication skills with the ability to collaborate across departments
Excellent organizational skills and the ability to manage multiple priorities effectively

Preferred

Experience in the electronics or semiconductor industry
Familiarity with ERP systems (e.g., Intuit, SAP)
Analytical mindset with the ability to interpret sales and pricing data
Demonstrated initiative, adaptability, and eagerness to learn new tools and processes

Benefits

Vishay offers a comprehensive suite of benefit programs including health care coverage, financial support programs and other resources designed to help you achieve your personal and professional goals.

Company

Vishay Intertechnology, Inc.

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Vishay manufactures one of the world’s largest portfolios of discrete semiconductors and passive electronic components that are essential to innovative designs in the automotive, industrial, computing, consumer, telecommunications, military, aerospace, and medical markets.

Funding

Current Stage
Public Company
Total Funding
$750M
2023-09-07Post Ipo Debt· $750M
1978-01-13IPO

Leadership Team

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Gerald Paul
Chief Executive Officer
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David McConnell
EVP, Chief Financial Officer
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Company data provided by crunchbase