Brown & Brown · 18 hours ago
Commercial Lines Technical Assistant
West Palm Beach, FL, USA
Full-time
Onsite
Entry Level
2+ years expBrown & Brown is seeking a Commercial Lines Technical Assistant to join our growing team in West Palm Beach, FL. The role involves supporting the team’s accounts by providing accurate and courteous service to customers, sales representatives, and insurance companies.
Insurance
Responsibilities
Receive, review and process incoming mail daily, reassign to Account Manager if their attention is required
Process various transactions within customer files as provided by team members
Perform various rating calculations and quotations as requested
Prepare certificates, evidence of property insurance, and schedules of insurance as requested
Follow up on customer file suspense according to agency guidelines
Assemble and distribute various transactions as requested
Participate in the on-going account development program established by the agency
Assist in training other employees as requested by Team Director or Team Coordinator
Understand the role of automation in our agency and maximize utilization of its' capability for customer service, additional coverage sales, marketing and underwriting activities
Maintain licensing and/or educational requirements as well as continue their Professional Development
Perform the job function of Customer Service Representative when accounts are not being serviced due to illness
Perform Other Duties as Assigned
Qualification
Required
State of Florida 2-20 or 4-40 Insurance License
High School or equivalent required
Two years' experience in Commercial Lines Insurance
Proficient in Excel and Word (Required)
Excellent organizational and time management skills
Ability to manage deadlines, multi-task and manage interruptions
Ability to type a minimum of 50 words per minute
Preferred
Bachelor's Degree preferred
Knowledge of AMS – Applied Systems preferred, but not required
Benefits
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Company
Brown & Brown
Brown & Brown delivers risk management solutions to help protect and preserve what our customers value most.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Joel Eubank
COO/CFO Dealer Services
Kadir Edghill , CPA, MBA
CFO - Arrowhead Programs Division
Recent News
2025-10-07
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2025-10-06
2025-10-02
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