Pennant Technologies Private Limited · 20 hours ago
Part-Time Administrative & Technical Support Assistant
Eagle, ID
Part-time
Onsite
New Grad, Entry Level
$25/hr - $25/hrPennant Services, Inc. is a company that provides support for home health, hospice, and senior living agencies across the US. They are seeking a Part-Time Administrative & Technical Support Assistant to provide hands-on administrative and technical logistics support for IT operations, focusing on equipment handling, inventory organization, and asset retirement coordination.
Software
Responsibilities
Receive incoming FedEx equipment shipments
Unpack all delivered materials and compare contents against purchase orders or shipment documentation
Validate accuracy and completeness of received equipment
Report discrepancies or damaged items to the appropriate IT contact
Stock received equipment in designated storage locations following established inventory practices
Maintain orderly, labeled, and accessible storage areas
Break down shipping cartons and packing materials
Dispose of materials via recycling or dumpster according to facility guidelines
Prepare equipment for outbound shipment, ensuring proper packaging and protection
Generate FedEx shipping labels and tracking numbers
Ship equipment on scheduled or requested shipping dates
Document shipment details in ZenDesk tickets when applicable, including ship date and tracking information
Update ZenDesk requestor tickets with shipping confirmations and tracking numbers
Ensure documentation is accurate, complete, and entered in a timely manner
Follow standard operating procedures for all ticket-related updates
Organize and maintain the asset retirement area
Identify devices designated for retirement or destruction
Coordinate with approved vendors to schedule device pickup for certified destruction
Ensure retired assets are staged and prepared according to security and disposal requirements
Qualification
Required
Hands-on administrative and technical logistics support for IT operations
Accuracy in equipment handling
Physical handling of equipment
Adherence to documented processes
Receive incoming FedEx equipment shipments
Unpack all delivered materials and compare contents against purchase orders or shipment documentation
Validate accuracy and completeness of received equipment
Report discrepancies or damaged items to the appropriate IT contact
Stock received equipment in designated storage locations following established inventory practices
Maintain orderly, labeled, and accessible storage areas
Break down shipping cartons and packing materials
Dispose of materials via recycling or dumpster according to facility guidelines
Prepare equipment for outbound shipment, ensuring proper packaging and protection
Generate FedEx shipping labels and tracking numbers
Ship equipment on scheduled or requested shipping dates
Document shipment details in ZenDesk tickets when applicable, including ship date and tracking information
Update ZenDesk requestor tickets with shipping confirmations and tracking numbers
Ensure documentation is accurate, complete, and entered in a timely manner
Follow standard operating procedures for all ticket-related updates
Organize and maintain the asset retirement area
Identify devices designated for retirement or destruction
Coordinate with approved vendors to schedule device pickup for certified destruction
Ensure retired assets are staged and prepared according to security and disposal requirements
Strong organizational and time-management skills
Ability to multitask and prioritize requests in a fast-paced environment
Clear written communication skills for documentation and ticket updates
Professional demeanor and respect for confidential information
Willingness to learn and grow within an IT environment
Preferred
Prior experience in an IT support, technical assistant, or operations role
Familiarity with IT asset handling, inventory management, or equipment lifecycle processes
Experience using a ticketing system such as ZenDesk or similar platforms
Exposure to shipping and logistics processes (FedEx, UPS, or similar carriers)
Understanding of basic IT security and asset disposal best practices
An IT student seeking real-world, hands-on experience
A technically savvy individual transitioning into IT operations or support
Comfortable with physical, task-oriented work as well as light administrative duties
Interested in gaining exposure to enterprise IT processes and asset management
Benefits
Full benefits package: medical, dental, vision, 401(k) with match
Generous PTO, holidays, and professional development
Company
Pennant Technologies Private Limited
Pennant Technologies is an agile, innovative financial technology company that powers the lending operations of global banks and financial institutions.
Founded in 2005
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$32.13MKey Investors
Bajaj Finserv
2023-10-17Corporate Round· $32.13M
Recent News
2025-05-17
Business Wire India
2025-04-24
Company data provided by crunchbase