Owens & Minor · 14 hours ago
Sr. Implementation Lead
Richmond, VA
Full-time
Onsite
Mid, Senior Level
$95K/yr - $110K/yr
3+ years expOwens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. The Sr. Implementation Lead is responsible for leading small to mid-size projects, supporting customer implementation events, and ensuring successful use of the OM portfolio tool by working closely with internal teams and clients.
Health CareSupply Chain Management
Responsibilities
Fully functional and independent in role
Provide guidance to lower levels
Lead small or mid-size projects/deliverables
Prepare and facilitate resources for on-site work (ore-go-live, go-live and post-go-live activities including pre-scan, physical inventory, training of clinical team, supply chain team, and management level personnel)
Evaluate existing customer processes to identify any potential process concerns or modifications needed for technology platform to work successfully
Deliver process optimization for customers
Lead / Facilitate team calls with customer leaders and provide information and observations of progress, action items, potential concerns and barriers
Ensure documentation of project follows standard of practice (project plan, meeting agenda, minutes, etc.)
Collaborate with teams to ensure satisfactory project completion and customer onboarding for newly assigned and/or newly expanded accounts
Present functionality, upgrades and modules to customers as part of a new customer event, existing customer event or at request and approval from leadership
Monitor customer satisfaction through various interactions and presence at customer location; addresses issue and escalate any identified concerns to project manager or leadership as appropriate
Performs other duties as assigned
Qualification
Required
Experience leading small or single projects/deliverables
Experience participating in implementation projects
Ability and willingness to have conversations with clinical teams
Ability to follow up and follow through to ensure customer commitments are kept
Clear and accurate verbal and written communication skills
Ability to deliver effective product presentations
Demonstrated planning and organizational skills
Ability to meet deadlines
Ability to work independently as well as part of a team
Ability to display sound business judgement on a consistent basis
Ability to listen and respond appropriately to customer and co-worker requests
Communicate effectively with clients and team members to clarify understanding
Preferred
Bachelor's degree in related discipline
3-6 years of related experience
Benefits
Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates.
Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.
Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage.
Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.
Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave.
Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.
Company
Owens & Minor
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world.
10001+ employees
H1B Sponsorship
Owens & Minor has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (3)
2023 (3)
Funding
Current Stage
Public CompanyTotal Funding
$2.1B2025-04-02Post Ipo Debt· $1B
2022-03-18Post Ipo Debt· $600M
2021-03-03Post Ipo Debt· $500M
Leadership Team
Jonathan Leon
Senior Vice President, Corporate Treasurer
Recent News
2026-02-04
MarketScreener
2026-01-03
2026-01-03
Company data provided by crunchbase