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Bench Repair Manager jobs in United States
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Intersection Co. · 14 hours ago

Bench Repair Manager

positionLong Island City, NY
timeFull-time
remoteOnsite
senioritySenior Level, Lead/Staff
money$70K/yr - $100K/yr
date10+ years exp
Intersection Co. is an experience-driven Out of Home media and technology company that delivers programming and advertising to cities. The Bench Repair Manager will oversee technical bench activities, manage a team of technicians, and ensure efficient operations while driving improvements in processes and documentation.
AdvertisingDigital MediaMedia and EntertainmentSmart Cities
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H1B Sponsor Likelynote

Responsibilities

Daily oversight and supervision of bench technicians and operations
Responsible for end-to-end workflows; intake to output
Ensuring processes are followed and protocols are enforced
Manage complex component-level repairs and provide technical guidance
Perform training, identify knowledge gaps, and develop technician skills
Quality assurance testing on bench output; ensure quality, adherence to standards, and efficient repair/testing of diverse equipment
Support bench inventory cycle counting and forward stocking efforts
Acting liaison between bench operations and leadership
Streamline efforts and identify gaps in processes and/or workflows
Monitor key spare parts inventory to ensure sufficient quantity to support repair operations
Analyze and synthesize data to develop internal and external reporting purposes
Collaborate with product managers, business leads, engineering, QA and support teams

Qualification

Technical repairsProcess improvementsLeadershipIOT productsExcel/G-SheetsCommunication skillsOrganizational skills

Required

5+ years of professional experience managing personnel
10+ years of experience performing technical repairs
Strong leadership and organizational skills
A mastery of understanding of IOT products; hardware and software relying on connectivity
Experience with assorted interfaces (i.e. tablet, mobile, desktop, etc) as well as different operating systems
Experience driving process improvements in a service and support environment
Excellent oral, written, and visual communication and presentation skills

Preferred

Experience with Excel/G-Sheets, CRM, ERP, and Asset Management platforms, is preferred

Company

Intersection Co.

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Intersection is an experience-driven Out of Home media and technology company that delivers programming, consumer amenities, and advertising to cities.
dateFounded in 2015
location
New York, New York, USA
people-size501-1000 employees
web-link
https://www.intersection.com

H1B Sponsorship

Intersection Co. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2022 (4)
2021 (2)
2020 (3)

Funding

Current Stage
Late Stage
Total Funding
$150M
Key Investors
Graham Holdings
2017-11-07Series Unknown· $150M

Leadership Team

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Christopher Grosso
Chief Executive Officer
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Recent News

The Block
Superstate raises $82.5 million Series B funding to expand onchain equity issuance infrastructure
2026-01-22
Yahoo Finance
Alphabet Inc. (GOOGL) Acquires Intersection of $4.75 Billion, Here’s What You Need to Know
2026-01-03
PR Newswire
Jim Butler Joins Keystone Capital as Operating Executive
2025-09-17
Company data provided by crunchbase