Anthropic · 16 hours ago
Technical Program Manager, Safeguards – Infrastructure & Evals
San Francisco, CA
Full-time
Hybrid
Senior Level
$290K/yr - $365K/yrAnthropic is a public benefit corporation focused on creating safe and beneficial AI systems. As a Technical Program Manager for Safeguards Infrastructure and Evals, you will oversee the operational health of AI safety systems, drive incident response processes, and coordinate infrastructure improvements to ensure reliability in production environments.
Artificial Intelligence (AI)Foundational AIGenerative AIInformation TechnologyMachine Learning
Responsibilities
Own the Safeguards Engineering ops review - Drive the recurring cadence that keeps the team informed and coordinated: surfacing recent incidents and failures, bringing visibility to reliability trends, and making sure the right people are in the room when decisions need to be made. This is the heartbeat of how Safeguards Eng stays ahead of operational risk
Drive incident tracking and post-mortem execution - When incidents happen — and in this space, they happen regularly — you'll make sure they get followed through properly. That means tracking incidents across the organization (including those owned by partner teams like Inference), ensuring post-mortems get written, and most critically, making sure the action items that come out of them actually get done. Closing the loop on post-mortem actions is one of the highest-leverage things this role does
Establish and maintain SLOs with partner teams - Work with Safeguards Engineering teams and key partners — particularly Inference and Cloud Inference — to define service-level objectives for safety-critical pipelines. Then build the tracking and reporting that makes it possible to tell whether those SLOs are being met, and surface it when they're not
Maintain runbook quality and incident-ownership clarity - Safety-critical systems need clear playbooks for when things go wrong. Partner with engineering leads to keep runbooks accurate, actionable, and up to date — and ensure that ownership of incidents (including for areas like account-banning false positives and CSAM detection) is unambiguous so that nothing falls through the cracks during an active incident
Drive platform migrations and infrastructure projects - Own the program management for the larger infrastructure work on the roadmap: migrating the infra from one platform to the next, moving from one incident platform to the next and from one cloud system monitoring to another, and other migrations as they come. These are cross-team efforts with real dependencies — your job is to keep them sequenced, on track, and connected to the teams that need them
Coordinate evals platform improvements - Partner with the evals engineering team to drive improvements to the evaluation platform — including self-serve capabilities and the broader eval factory infrastructure. Help scope the work, track dependencies on other Safeguards systems, and make sure the evals platform is keeping pace with the team's needs
Qualification
Required
At least a Bachelor's degree in a related field or equivalent experience
Solid technical program management experience, particularly in operational or infrastructure-heavy environments
Understanding of how production ML systems work well enough to triage incidents intelligently
Ability to close loops on post-mortem action items, SLOs, and runbooks
Effective coordination across team boundaries
Ability to thrive in environments where work shifts between 'keep the lights on' and 'build something new.'
Experience with or strong interest in AI safety
Preferred
Experience with SRE practices, incident management frameworks, or on-call operations at scale
Experience working on or with evaluation infrastructure for ML systems
Experience driving infrastructure migrations in complex, multi-team environments
Familiarity with monitoring and alerting tooling (PagerDuty, Datadog, or equivalents) and the operational culture around them
Benefits
Optional equity donation matching
Generous vacation and parental leave
Flexible working hours
Company
Anthropic
Anthropic is an AI research company that focuses on the safety and alignment of AI systems with human values.
Founded in 2021
501-1000 employees
H1B Sponsorship
Anthropic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (13)
2023 (3)
2022 (4)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$33.74BKey Investors
Fidelity,ICONIQ Capital,Lightspeed Venture PartnersLightspeed Venture PartnersGoogle
2025-09-02Series F· $13B
2025-05-16Debt Financing· $2.5B
2025-03-03Series E· $3.5B
Leadership Team
Dario Amodei
Co-Founder and CEO
Daniela Amodei
President and co-founder
Recent News
2026-02-05
Inc42 Media
2026-02-05
Company data provided by crunchbase