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SailPoint · 4 hours ago

Technical Engagement Manager

United States

Full-time

Remote

Mid, Senior Level

$91K/yr - $153K/yr

5+ years exp

SailPoint is a leading company in identity security, known for its innovative work culture and commitment to customer success. The Technical Engagement Manager will oversee multiple projects, ensuring the delivery of SailPoint solutions while managing client relationships and project financials.

Enterprise SoftwareIdentity ManagementRisk ManagementSoftware

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Ensure that services are provided, implemented correctly, and billed in a timely and accurate manner

Partner cross-functionally during the sales process, own the services portions of deals, including presentations, RFP responses, and proposal/SOW generation

Interact with sales reps and sales leadership during the pre-sales and post-sales (delivery) phases

Serve as a point of contact for clients on issues and escalations

Manage the financials of multiple projects, with a focus on profitability and productivity to ensure client satisfaction

Work with the Resourcing Management Office (RMO) to strategically align and staff crew members according to project’s requirements

Perform end-to-end project management for customer engagements

Create and maintain comprehensive project documentation (scope, status, schedule, budget, forecast risks, issues) in appropriate repositories

Provide strategic updates on client performance to SailPoint Senior Management. Provide regular status updates to account teams and Sales Managers

Work closely with Customer Success Managers to establish and maintain customer success throughout the entirety of a customer implementation

Identify new opportunities for expanding SailPoint product and services usage to maximize client success and SailPoint revenue growth

Assist direct reports in career development by providing regular feedback, coaching and guidance on personal development

Qualification

Client communicationPeople managementProject managementSaaS experienceSales collaborationMultitasking abilitiesLeadership skillsOrganizational skillsMentorship skills

Required

5+ years of professional experience at a Software, SaaS, or consulting company

3+ years of project management experience

1+ years of people management experience

Exceptional mentorship and leadership skills with a passion for continuous improvement

Experience with project management duties (project planning, budget, scope, schedule, stakeholder, and risk management)

Excellent communication skills and extensive experience working with clients and partners

Strong organizational and multi-tasking abilities

Experience working with Sales to scope services projects for enterprise software

Ability to travel up to 15%

Bachelor's degree or equivalent work experience

Benefits

Health and wellness coverage: Medical, dental, and vision insurance

Disability coverage: Short-term and long-term disability

Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)

Additional life coverage options: Supplemental life insurance for employees, spouses, and children

Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account

Financial security: 401(k) Savings and Investment Plan with company matching

Time off benefits: Flexible vacation policy

Holidays: 8 paid holidays annually

Sick leave

Parental support: Paid parental leave

Employee Assistance Program (EAP) and Care Counselors

Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options

Health Savings Account (HSA) with employer contribution

Company

SailPoint

Glassdoor4.4

SailPoint is an identity and access management provider helping organizations deliver and manage user access from any device.

Founded in 2005

Austin, Texas, USA

1001-5000 employees

http://www.sailpoint.com

H1B Sponsorship

SailPoint has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (40)

2024 (35)

2023 (29)

2022 (51)

2021 (20)

2020 (22)

Funding

Current Stage

Public Company

Total Funding

$26.08M

Key Investors

Thoma Bravo

2022-04-11Acquired

2017-11-16IPO

2014-12-25Series Unknown· $0.25M

Leadership Team

Mark McClain

CEO & Founder

Brian Carolan

Chief Financial Officer (CFO)