Tarzana Treatment Centers · 22 hours ago
Program Operations Supervisor II
Palmdale, CA, US
Full-time
Onsite
Mid Level
$31.93/hr - $38.63/hr
4+ years expTarzana Treatment Centers, Inc. is a non-profit corporation that provides behavioral healthcare services, including chemical dependency. They are seeking a Program Operations Supervisor II who will be responsible for supervising assigned staff and overseeing day-to-day operations of the program, ensuring compliance with policies and regulations while implementing treatment philosophy.
Health CareHealth DiagnosticsMedicalMental HealthService Industry
Responsibilities
Responsible for supervision of staff as assigned by Director. Depending on the nature or type of department, office, program, or unit, this may include counselors, case managers, outreach workers, intake specialists, technicians, dietary, maintenance, housekeeping, or front office staff
Specific areas of responsibility may include revenue cycle training, credentialing registration, claims management, billing, collections, patient insurance, data processing, integrity of patient accounts, accounts receivable management, practice management system file maintenance, and third-party revenue cycle vendors
Performs and/or oversees regular chart audits, record keeping, and other reporting and documentation functions as assigned to ensure that all records are maintained in accordance with all applicable TTC policies, procedures, and external regulations and standards to include but not limited to JCAHO, State, County, City sources
Completes or participates in the development and submission of various reporting requirements as assigned. Such reporting may include Continuous Quality Assurance reports, various performance improvement reports, data reports of various types, prevention, repair, and other maintenance reports to include fire life safety and other environment of care reporting
Responsible for provider reimbursement programs, policies, and strategies to ensure unit cost controls meet or exceed corporate objectives
Attending in-service training and educational workshops
Attending all required staff meetings
Cooperates and communicates fully with other staff members and supervisors regarding patient and/or staff behavior, progress, activities, as appropriate
Conducts self in a professional manner in areas of dress, language, attitude, and behavior. At all times is a role model for other staff and patients
Exhibits full knowledge and support of the philosophy and objectives of the Agency
Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality
Participation in medical record and other report and record reviews as assigned
Utilization review activities, as required
Develop, implement, and maintain revenue cycle standard operating procedures (SOPs) in area of responsibility
Conducts or participates in performance evaluations of interns and other staff, as required
Attends clinical and administrative committee meetings, as requested
Manage projects which may include revenue cycle projects and provide upper management with audit findings, metrics, and presentations
Additional functions as specifically requested by the Program Director and/or Administrator
Orientation of new employees
Scheduling staff coverage, time-off requests, etc
Evaluations
Assisting Director with Hiring
Assisting Director with Discipline
E-Time
Support to staff
Ongoing supervision of documentation compliance in medical records
Chart and other record audits with others on Management team
Taking outcome of chart/record audits back to those on each shift to manage compliance
Active participation in agency-wide committees as assigned
Support the management team and to act as an agent of the organization in all situations utilize management team meetings as a forum to resolve differences
Attends weekly management meetings with Program Director
Attending in-service training and educational workshops
Attending all required staff meetings
Work closely with staff to monitor adherence to organizational philosophy goals and objectives
Qualification
Required
High School Diploma/GED
BA or AA
4 years of supervisory experience
Preferred
Academic counseling certificate preferred
State approved Counseling Certificate preferred
Bachelor's or Master's Degree
Benefits
Medical Insurance
Dental Insurance
Vision Care Plan
Life Insurance
Paid Holidays
Flexible Spending Account (FSA)
Paid Vacation Time
Sick Time
401(k) Retirement Plan
Competitive wages
Stability and career advancement
Continuing Education Opportunities
Company
Tarzana Treatment Centers
Tarzana Treatment Centers is a behavioral healthcare that offers mental health treatment to adults and youths.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$140MKey Investors
BHCIP
2024-05-27Grant· $140M
Recent News
EIN Presswire
2025-07-19
Company data provided by crunchbase