SquareTrade · 13 hours ago
Analyst, Business Strategy & Operations
Atlanta, GA
Full-time
Hybrid
Mid Level
$75K/yr - $115K/yr
3+ years expSquareTrade, Inc. is one of the fastest-growing companies in its industry, transforming a $30B market through service innovation. They are seeking an Analyst for Business Strategy & Operations to solve complex operational questions, optimize processes, and improve the digital claims experience.
Financial ServicesInsuranceProperty Insurance
Responsibilities
Analyze operational datasets, claims data, and customer feedback (including NPS) to understand trends, risks, and opportunities
Support and design projects that improve the digital claims experience across customer experience, operational efficiency, and cost
Build and maintain operational dashboards to monitor key performance indicators and inform decisions
Partner with Product, CX, Analytics, and Supply Chain teams to streamline processes through documentation, automation, and process improvements
Drive execution on high-priority initiatives by tracking progress, surfacing risks, and ensuring work is completed with quality and follow-through
Translate findings into clear, actionable insights and recommendations that inform broader decision-making
Qualification
Required
3+ years of relevant work experience, ideally in operations, strategy, analytics, or a similar environment
Strong skills in Excel and PowerPoint; comfort working with data to answer business questions
Experience using data to support fact-based decisions and process improvements
Willingness to roll up sleeves and contribute directly to execution
Proven ability to manage cross-functional projects and drive outcomes independently
Preferred
Familiarity with SQL, Tableau, or similar tools is a plus, but not required
Benefits
Medical, dental and vision coverage with network optionality and the ability to contribute to a savings account (HSA or FSA)
Up to 4% company match into 401(k) and contributions into your company-sponsored pension
$75/month budget to help prioritize your physical wellbeing
$80/month stipend to subsidize connectivity costs
Mental health resources including free 1:1 therapy, coaching sessions and digital resources
Supportive leave policies
Flexible Time Off Policy in addition to 9 Company Holidays
Tuition reimbursement up to $5,250 per year to further your personal educational advancement desires
Hybrid work arrangements with regular investment in gatherings and offsites to connect with dispersed team members
Various corporate perks and discounts
Company
SquareTrade
Over the past 20 years, Allstate Protection Plans (also known as SquareTrade) has revolutionized the product protection industry.
501-1000 employees
H1B Sponsorship
SquareTrade has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (24)
2023 (18)
2022 (32)
2021 (23)
2020 (18)
Funding
Current Stage
Late StageLeadership Team
Mark Etnyre
Chief Financial Officer
Colleen Murphy
Partner Success Manager
Recent News
Albuquerque Journal
2025-10-23
2025-09-27
2025-09-24
Company data provided by crunchbase