Universal Orlando Resort · 1 day ago
Senior External Affairs & Corporate Communications Manager
Frisco, TX
Full-time
Onsite
Senior Level
7+ years expUniversal Orlando Resort is seeking a Senior External Affairs & Corporate Communications Manager to lead and execute strategies that enhance the company's reputation. This role involves engaging with key stakeholders, managing media inquiries, and developing local communications plans to support various initiatives.
Entertainment
Responsibilities
Researches, tracks and provides briefing papers to internal stakeholders on local ordinances and state legislation on issues supporting or impacting tourism, transportation, and business regulation. Leverages information to align, navigate, and execute Universal’s relationship strategy in accordance with government proceedings
Leads local issues and crisis planning and response efforts for UKR, including initial assessment, messaging development, monitoring, escalation and on-the-ground coordination. Drafts and executes holding statements, ensuring timely and coordinated alignment with UDX Corporate Communications and other key stakeholders
Manages business and industry association relationships throughout Frisco, Dallas, and Texas including board membership, sponsorship, and issues management to. Positions UKR as a business leader and partner. Builds and maintains relationships with key community stakeholders and leaders. Ensures compliance with all government laws for hosting events following Comcast Political Affairs Guidelines
Leads development and implementation of comprehensive communications plans that support a range of park initiatives, including community impact, government relations, Team Member storytelling, and UKR issues/crisis communications. Owns day-to-day execution of local communications, including management of the communications mailbox to ensure timely, accurate and on-brand responses
Serves as designated spokesperson as needed, proactively managing local media relationships, handling media inquiries, and overseeing on-site media logistics. Develops briefing materials and provides media training and preparation for executive spokespeople
Serves as the primary owner for Universal Kids Resort (UKR) external communications, acting as the first point of intake for communications opportunities, issues, and inquiries and driving response end-to-end while ensuring alignment and approvals with UDX Corporate Communications as required
Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and Team Member involvement activities
Perform other duties as assigned
Qualification
Required
Bachelor's degree in Political Science, Public Relations, Communications, Business Administration or related field is required
7+ years of corporate communications, legislative, government or external affairs experience is required; or equivalent combination of education and experience
Benefits
Competitive compensation package
Company
Universal Orlando Resort
For years, we’ve been creating a legacy of unforgettable experiences for our Guests.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Tracey Stockwell
CFO
Bobby B. Belzeski
Human Resources Business Partner
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