OMB Bank · 1 day ago
Customer Service Representative - PT
Springfield,MO,US
Full-time
Onsite
Entry Level
1+ years expOMB Bank is a locally owned community bank committed to excellence in service, offering a range of banking products and services. They are seeking a friendly and energetic Customer Service Representative to assist customers with their financial needs and provide excellent customer service through various communication channels.
Financial ServicesVenture Capital
Responsibilities
Help individuals with their financial needs, resolve problems, and provide assistance and information regarding products and services by phone or electronic means
Engage with customers by telephone, online chat, and interactive video
Qualification
Required
High school diploma or equivalent, or combination of education and relevant experience
A minimum of one year of clerical and customer service experience required
Excellent customer service and strong communication skills
Strong mathematical, problem-solving and computer skills
Effective multi-tasking and organizational skills
Willingness to proactively cross-sell bank products & services
Preferred
Basic knowledge of banking operations preferred
Benefits
Excellent work environment where you are appreciated and recognized for your individual efforts and contributions
Stability with a locally owned community bank that is growing and expanding in the region
Paid Leave: PTO, Military, Bereavement, and Jury Duty
Full and partially paid insurance plans: life w/AD&D, and dental
Cost friendly insurance: vision, critical illness, accident, supplemental life w/ AD&D
100% match of retirement savings (up to plan limit)
Discounted financial service fees on select OMB products and services
Plus more
Company
OMB Bank
Founded in 1999, OMB Bank is a locally owned community bank with deep roots in Southwest Missouri and the greater Kansas City area.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Joey Orr
EVP, Chief Operating Officer
Stephen Bishop
EVP, CIO and President of OMBx
Recent News
Bank Automation News
2025-03-07
Springfield Business Journal
2023-04-26
Springfield Business Journal
2023-02-10
Company data provided by crunchbase