JPMorganChase · 1 day ago
Transactions Analyst
1111 Polaris Pkwy, Columbus, OH, 43240, US
Full-time
Onsite
Mid Level
3+ years expJPMorgan Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals. As a Transactions Analyst, you will support the ATM Fleet and applications by monitoring their health and providing resolution assistance to ensure operational excellence.
Asset ManagementBankingFinancial Services
Responsibilities
Manage incidents via ServiceNow for timely resolution and escalation
Provide L1 Technology support to 2-3 technology products
Research performance/health and resolve technical failures
Analyze details using multiple systems to resolve problems
Maintain strict adherence to risk procedures and complete risk training
Assist in IMCC risk avoidance assessments
Escalate concerns to production areas or vendor partners for resolution
Communicate clearly with internal/external clients, including senior management
Identify risk trends and patterns for management and technology partners
Participate in service/process education to enhance customer experience
Lead/support Continuous Improvement activities
Qualification
Required
3 years of experience in Operations, including Risk & Control
Strong oral & written communication skills, problem-solving skills, and organizational skills
Advanced MS Office skills
Attention to detail and ability to make decisions with minimal supervision
Flexibility and project management skills
Preferred
Technical qualification/skills preferred
Prior Level 1 incident management experience preferred
Excellent written communication skills
Ability to communicate across all levels of leadership
Ability to work within a team and maintain confidentiality
Familiarity with ATMs
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-23
2026-01-22
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