NiCE · 2 hours ago
Sales Operations Analyst
Hoboken, NJ
Full-time
Hybrid
Mid, Senior Level
3+ years expNiCE is an innovation powerhouse recognized for its market-leading software products used by global businesses. The Senior Sales Operations Analyst will provide comprehensive analysis and insights to support sales and business decisions while collaborating closely with various teams to enhance reporting tools and operational processes.
Enterprise SoftwareInformation TechnologyRobotic Process Automation (RPA)SecuritySoftware
Responsibilities
Perform data analysis, identify trends, and deliver clear insights to support sales and business decisions
Build a strong understanding of the unit’s data structure, booking plans, targets, and performance results
Support the management of sales goal sheets and quota setting for sales and sales-supporting roles, ensuring alignment with annual plans and leadership guidance
Help maintain quota accuracy throughout the year, including tracking changes, validating data, and communicating updates to stakeholders
Act as a key point of contact for the unit’s sales organization, building effective working relationships with partners across functions
Participate in global initiatives aimed at improving consistency, scalability, and best practices across the broader organization
Assist in streamlining, automating, and improving sales and operational processes
Provide reliable, high-quality support to Business Operations and Sales teams with a strong service mindset
Contribute to ad hoc analysis, reporting, and special projects as business needs evolve
Qualification
Required
3+ years of relevant experience in sales operations, business operations, analytics, or a related role
Strong Excel skills and solid overall technical aptitude
Clear communicator who can work effectively with both technical and business partners
Self-motivated, eager to learn, and comfortable taking ownership of tasks from analysis through execution
Collaborative team player with a strong service orientation and respect for cross-functional partnerships
Detail-oriented, with good business judgment and a consistent focus on accuracy and deadlines
Proactive approach to process improvement, problem-solving, and operational stability
Preferred
Experience with Salesforce and Power BI is a plus
Exposure to AI or machine learning tools is a plus, with a willingness to learn and apply new technologies
Benefits
Enjoy NiCE-FLEX!
2 days in the office and 3 days of remote work each week.
Company
NiCE
NiCE is transforming the world with AI that puts people first.
5001-10000 employees
H1B Sponsorship
NiCE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (14)
2023 (8)
2022 (8)
2021 (11)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
unknown1996-02-02IPO
Leadership Team
D
David Gustafson
VP, GM of Platform
Matt Reading
VP, Customer Succes
Recent News
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