NEOGOV · 1 day ago
Systems Specialist I/II
City of Sparks, NV
Full-time
Onsite
Entry, Mid Level
$67K/yr - $111K/yr
1+ years expThe City of Sparks is dedicated to community service and is seeking a Systems Specialist I/II to manage enterprise applications and infrastructure. This role involves ensuring the performance and reliability of critical applications and providing operational support to the IT Administrator.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Plan, install, configure, update, tune, diagnose, monitor and maintain both internal and third-party applications, virtual desktops, personal computing devices and peripherals, centralized print, file, and application servers, active directory, network accounts, user roles and privileges and security parameters. Partner with external vendors, Information Technology staff and internal customers to ensure computer systems meet City requirements and conform to industry best practices
Coordinate and implement day-to-day operations of the City’s mission critical applications and infrastructure by configuration and tuning. Monitor and maintain enterprise applications and data center infrastructure including servers, networks, storage and security. Ensure application service and system availability
Participate in efforts to implement and maintain application services including installation, configuration, upgrades, patching, testing, performance tuning and documentation. Ensure services will operate correctly in current and future environments
Update, maintain and support existing legacy software systems and interfaces to exchange data properly
Manage the implementation, recovery and support of applications and system infrastructure. Act as a subject matter expert in IT systems. Deploy application services and systems. Recommend design changes to enhance efficiency, Security and effectiveness of applications, processes and systems
Manage virtual and physical desktop environment. Analyze and document application and infrastructure problems while working closely with application development team, technical staff and vendors
Troubleshoot problems and assist in the design of polices regarding network access. Perform capacity management, automate processes and develop maintenance schedules. Monitor and respond to equipment and system status messages. Produce operational documentation for use by City staff
Assist with managing the City network. Set-up and configure switches with IP and Fiber Channel ports
Collaborate with City staff, end-users and vendors. Provide support, resolve service requests and document incident and problem resolution outcomes. Provide end-user training. Work with vendors and evaluate vendor products to meet IT and end-user requirements
Maintain current knowledge of relevant technologies and industry best practices and knowledge of City policies and procedures related to the work
Initiate primary administration of Active Directory, Azure AD, LDAP and Single Sign-On including support services and technologies such as DNS, Group Policy, OU structures and security delegation models
Proficient usage of Microsoft Windows Server including all official versions and various software and hardware requirements; instruct others in the proper usage of hardware and software. Procure Microsoft licensing, compliance and assist with tune-ups. Ensure systems and processes meet PCI/SOX standards. Execute logical, complex troubleshooting and problem-solving methods in assigned work; identify and resolve complex technical problems, minimize downtime and outages and collaborate with technology team members
Perform other duties which may be assigned
Qualification
Required
Bachelor's Degree in Information Technology or related field and one (1) year of experience with installation and maintenance of local area network systems software and hardware
Associates Degree in Information Technology or related field and three (3) years of experience with installation and maintenance of local area network systems software and hardware
An equivalent combination of education, training, and experience
Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license
Bachelor's Degree in Information Technology or related field and two (2) years of experience with installation and maintenance of local area network systems software and hardware
Associates Degree in Information Technology or related field and four (4) years of experience with installation and maintenance of local area network systems software and hardware
An equivalent combination of education, training, and experience
Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license
Benefits
No State Income Tax
Nevada PERS Retirement Plan Fully Paid By The City
No Social Security Participation, But Medicare Deduction Required (1.45%)
Twelve Paid Holidays
Vacation Leave Plans
Sick Leave Plans
Personal Day(s)
City Paid Medical, Dental, Prescription And Vision Insurance Coverage For Employee; Employees Hired After 7/1/2006 Contribute 25% Of The Cost Of Dependent Coverage
City Paid Life Insurance
City Paid Long Term Disability Insurance
Tuition Reimbursement
Free Annual Wellness Physical
Auto Allowance for Specified Positions
Workers Compensation
Military Leave
Family Leave
Service Awards
Longevity Pay
Employee Assistance Plan
Deferred Compensation Plans
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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