FirstBank · 1 day ago
Traveling Banking Specialist - South County
Arnold, MO
Full-time
Hybrid
Entry Level
1+ years expFirst Bank is an innovative financial institution focused on helping clients connect with banking solutions. The Traveling Banking Specialist role involves facilitating client support and utilizing banking technology while providing exceptional service across various branch locations.
BankingCustomer ServiceFinance
Responsibilities
Provide Lobby Leadership and -choreograph- the interaction of the users. Engage clients as they enter the branch and learn about the purpose of their visit
Personalize the experience by introducing the technology to first-time Interactive ATM (commonly known as ITMs) users
Educate and introduce other digital solutions such as online banking
Instruct the user on how to initiate an Interactive Teller session
Educate users on the benefits of the new technology
Discuss capabilities and benefits of ITM/Virtual Banking
Answer questions about technology, services and branch transformation
Mobile banking and online account opening
Effectively address concerns to move past client objections
Communicate feedback and issues to improve client experience
This role may involve working from multiple retail branch locations on a rotation or in sequence based on technology rollout and schedules
Role may involve interacting with clients in drive-up locations (where applicable)
Provide support and staffing assistance in the Midwest-Metro Region
Qualification
Required
High School diploma or equivalent
Minimum of 1 year in customer service; or equivalent experience
Possess a strong orientation towards servicing customers
Have access to a reliable means of moving between branch locations as required and can arrive when scheduled
Ability to communicate effectively to various audiences
Preferred
Multi-lingual, a plus
U.S. Military Veterans are encouraged to apply
Company
FirstBank
FirstBank provides a range of financial services including personal, business, and digital banking products.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-09-08Acquired
Leadership Team
Olusegun Alebiosu
Managing Director and CEO
Adam Sands
Chief Banking Officer
Recent News
2025-12-09
2025-11-23
Company data provided by crunchbase